UPS Customer Center

Category: Shipping and mailing service

Address: 507 Industrial Park Rd, Smock, PA 15480, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6PM

Tuesday: 4–6PM

Wednesday: 4–6PM

Thursday: 4–6PM

Friday: 4–6PM

Saturday: Closed

Reviews

Frank Edward Mattis

Jul 7, 2022

Gregory goes above and beyond the call of duty. If there's an employee of the month his picture should be there every month.

Allen Hamilton

Mar 31, 2022

Worst shipping service out there. Horrible customer service. If you need your package to get there timely go with the best, usps. Similar letters, waay different shippers.

Renee Loukota

Mar 12, 2022

Had to return a package there Thursday evening the gentlemen was so helpful but the internet wasn't. Thanks!

Janeen Rosano

Sep 14, 2021

This place is the only customer service center nearby in Fayette county, they really need to do something about their hours, I mean come on 4PM to 6PM, what the heck kind of hours is that? They really need to open longer for the people that are working certain hours and can't get there at such ridiculous times!!!!!This is not the ideal experience we would like you to have at this location. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Questions & Answers

How do I get a job here

michael gowan | Sep 13, 2021
Janeen Rosano | Sep 14, 2021

You will have to go there between the hours of 4 pm and 6pm and put in a application, or do one online

The point of delivery for my packages is my residences NOT the cabin below my house. I had a package that was delivered but not left off because it needed a signature and no one was at the cabin. There isn't going to be anyone at the cabin.

Virgil Chambers | Sep 13, 2021
UPS Customer Center (Owner) | Sep 14, 2021

Hello Virgil, we're really sorry to read you're having this bad experience with our service. We'd like to look further into this matter, please send us your information such as a tracking number, email address, phone number, receiver's name, and full delivery address thru our social network via Private Message on Facebook or Direct Message on Twitter/Instagram.

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I'm wondering about how much UPS charges for packaging as well as shipping costs too? I was quoted a shipping price, but not a packaging fee! I'm shipping a 4ft by 2ft by 1ft Coffin Stand weighing 45lbs! Can anyone help me out here? Thank you

Janeen Rosano | Aug 14, 2021
UPS Customer Center (Owner) | Aug 15, 2021

We are here to help. Please send us a direct message with your details and contact information to assist you further. -Willy.

I have a package not due for delivery until tomorrow but its at the Smock hub now. Will they allow me to just come pick it up?

Jennifer Collins | Nov 12, 2020
Charles Sims | Nov 13, 2020

No. It is considered still in transit. It would have to be marked available for pick up. If you get a my choice ups account you might be able to switch it to pick up if that's what you rather do. Sometimes I do that and pick it up at the smock location.

Is it only open for 2hrs?

Marshall Rugg | Nov 13, 2019
Robert Abbey | Nov 14, 2019

Yes for shipping packages it's open 4 pm to 6 pm for picking up packages it's open 330 pm to 8 pm

Dyson told me to take my machine and stick to the ups store can I take it to smock?

Veronica Krcelich | Nov 13, 2019
William Garofalo | Nov 14, 2019

If it packaged correctly, the Smock location will handle it. Hours are week days 4 to 6 I think.

I am tracking an Avon Package and it is telling me this -- Per the receiver's request, the package is being held for pickup. Pickup must be made within 5 business days. How can I get it?

Mary Bastin | Nov 13, 2019
William Garofalo | Nov 14, 2019

Go to the UPS center indicated in the notice. If no location is indicated, call UPS customer service. The Smock, PA center has desk service 4 PM to 6PM daily.

Supposed to get a package today ,but it just arrived at the hub at 2:30 pm .Are they still going to deliver it today?

Sherry Markatan | Nov 13, 2018
Robert Abbey | Nov 14, 2018

No if it just arrived at 230 today it won't be delivered until Monday it still has to be unloaded and processed to go to whatever center delivers your area unless it is a next day air package then it will most likely be delivered tomorrow

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