New Balance Factory Store Livermore

Shani Je

Worst customer service, no respect for customer. Won't ever go back.

Lisa James

Excellent customer service! Alexis was friendly and extremely helpful. The store didn't have what I came in looking for today, but Alexis offered to see if she could order it for me. That turned out to be more work than I think either of us had imagined, but she was very resourceful, and tracked down the shoe in the right (elusive) color and size! Even if she hadn't found it, I would have given a 5 star review for the effort. Thank you, Alexis!

L Washington

Shoes people tried on and left on the floor, staff immediately pick them up and put them back on the racks. Store is clean , staff is friendly and helpful and the line at check-out goes quick. Oh yea, and the shoes are priced right😀

Michael Shirk

Love the selection of shoes for hard to fit feet and great quality too.