Address: 560 W Army Trail Rd, Carol Stream, IL 60188, USA
Phone: +16307848590
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: 10AM–2PM
John Hickey
I CHANGED MY REVIEW AFTER THE BRANCH MANAGER AT CAROL STREAM ILL WENT ABOVE AND BEYOND TO MAKE THIS EASY THANK YOU
Richard Mundt
I am relatively new to the area, having just moved back to Illinois from Texas, and was looking for a bank in the area, already having had a bad experience with a competitor around the corner. Then I located PNC, on Geneva Road in Carol Stream, and found they had a promo online, which I enrolled. All was good until I encountered a small glitch in my direct deposit that I thought would affect the promo and my new relationship. Well low and behold, up stepped Jake Delort, the VP Branch Manager, and what could have been a HUGE problem, became one of the most rewarding and satisfying experiences I have ever had with customer service. This gentlemen was a first class professional, who gave me not only service and satisfaction, but a reputable and quality first impression. He should be recognized and rewarded accordingly, for I now view PNC as my primary institution, and look forward to a long and mutually beneficial relationship. Thanks Jake for going the extra mile, which truly made the difference, and a BIG win vs a tough loss of business ! You are truly what industry service is all about !! Keep it up !
K Rolmic
My Favourite bank of all time. This branch in particular is amazing, "Afredo" is the best banker I have ever come across.
Mateusz Pankiewicz
Been banking with this branch for over 5 years and whenever I've had any issues or problems they were very helpful in taking care of it and making sure I was satisfied. Good bank and helpful staff. Their Polish speaking staff is phenomenal.
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