Rosati's Pizza of Carol Stream on Hiawatha

Category: Pizza restaurant in Carol Stream, Illinois

Address: 161 Hiawatha Dr, Carol Stream, IL 60188, USA

Phone: +16306539009

Opening hours

Sunday: 10AM–12AM

Monday: 10AM–12AM

Tuesday: 10AM–12AM

Wednesday: 10AM–12AM

Thursday: 10AM–12AM

Friday: 10AM–1AM

Saturday: 10AM–1AM

Reviews

Frank Neal

Jun 15, 2022

I'm always eating at this placeBut last night I ordered a lasagna and they just threw it togetherIt was more red sauce than pasta June 13th 2022

Christina Junior

Oct 19, 2021

Pizza is delicious. They are the only Rosati's that make the 24 inch pizza in my area. Customer service is good. I have never eaten inside at the restaurant part or tried other food than their pizza. So I can't speak on that part.

Kelly

Mar 24, 2021

I will never eat from this location again. Today I went and ordered a slice of cheese pizza and bit into a piece of metal and almost swallowed it. After I finished choking to death, I called rosati's to complain and not only did they forget to apologize about the incident but they asked me to send the picture so they can review it and just offered me another slice of pizza. NO THANK YOU!!!!!

jason leitner

Dec 22, 2020

I keep trying them, and I keep getting disappointed. After ordering online and not having it delivered, I called. The guy said “our website is bad. If you want to order, call.” 🤔 Then I’m on my couch and I hear a horn honking. I open the door and the driver refuses to come to the front door because the “side walk is dark” 🤔 I’ve never had a delivery company say this. Then they forgot two ingredients on the pizza. They got two stars because the pizza was actually really good (even though missing ingredients). This place really needs to tighten their processes.Hi Jason, thank you for taking the time to leave us this constructive review. It's important for us to provide the best possible experience with every visit, and we believe there is always room for improvement. We look forward to having another chance to show you a 5 star experience soon!

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Questions & Answers

Do you still take pizza orders for delivery over the phone? I called twice tonight, both times the phone was answered by someone who then passed the phone to another person. They then hung up. I ordered my pizza from Pronto instead.

Karen Navoy | Jan 17, 2020
Rosati's Pizza of Carol Stream on Hiawatha (Owner) | Jan 18, 2020

Good evening, Yes we do take orders over the phone. We apologise you had this experience with us. Just to confirm you were calling our main line at (630)653-9009.

Read More

Do you deliver on Sunday?

Nancy Ewing Hayes | Jan 17, 2019
Nights Watch | Jan 18, 2019

Yeah

What are the Covid safety practices like here?

People are asking | Jan 29, 2021
Rosati's Pizza of Carol Stream on Hiawatha (Owner) | Jan 30, 2021

All of our staff and team members are required to wear masks as well as mandatory temperature checks before shifts daily. We have installed hand sanitzer stations in the lobby for our customers, near the bathrooms in the dining room (which is closed due to COVID), and for our employees in the back in 2 places. We have also installed a clear partition in the cashier window for the safety of our customers and staff. Doors and counters are being sanitized multiple times during the day in the lobby. We offer curbside pick up as well and a non-contact delivery option, by request. If for any reason you feel as if we could be doing more to keep everyone safe, please leave a comment with the manager on duty and your concern will be addressed by upper management in a timely manner.

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