Red Robin Gourmet Burgers and Brews

Category: Restaurant in Winchester, Virginia

Address: 110 Merchant St, Winchester, VA 22603, USA

Phone: +15406861287

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Robert Hilliard Jr.

Jun 12, 2022

Unfortunately we will not be back to this RR. We went in Mar 2020 and the food was pretty poorly prepared (fries undercooked, food cold). However I was willing to give the benefit of the doubt because it was early pandemic and restaurants were trying to figure it out. Decided to try it again tonight after two years and nope- not again. Once more the fries were soggy and undercooked (although warm). Additionally, my burger had the wrong toppings (despite the note on the to go container having my order correct..did not match what I was given). After getting past the charred outer part of the burger, it was pretty decent. But the lack of attention and continued inability to produce quality to go fries means this RR is officially off our list. It’s too bad because they have several gluten free options, which is the reason we chose it this evening because we are struggling to find options for my wife. Maybe the food service is better inside, and the topping issue can be addressed, but as for takeout, I can’t recommend. Looking at the overall ratings for this RR suggests to me this isn’t an isolated incident. Bummer cause they can have some good food.

Tie Dye Dan

May 7, 2022

Had never been to a Red Robin before. Pretty cool joint with a lot of options. Reasonably priced. They were very short staffed, so service was slow, but that's just the way it goes sometimes. The server we had was very helpful and kind

Evan Redden

Apr 8, 2022

I regularly order the Buzz wings from here, and they usually taste great. In the photo the wings are shown, I don't like the chips and Bleu cheese so I asked them to exclude those ingredients. The only two things I have an issue with is the wait times due to a lack of staff and the consistency of how the sauce is applied to my wings. Sometimes my wings will be dripping with sauce and uncomfortably hot, and other times it will be dried into the breading and taste more mild. For the most part, me and my family enjoy this restaurant.

Samantha Rhodes

Dec 11, 2021

Went here to get burgers at one of our favorite places. But this was a horrible experience. 45 minutes and all we had were drinks and fries. They brought out our fries and not our burgers. My mom asked for dipping sauce when ordered for her fries but that was never brought out. Barely saw the waitress. When she did come, she was gone before you can say anything. Finally tracked her down to get a refill. She dropped the drink and ran. In the drink was what we think is a whip cream can lid. This was at around 2:30-3pm. It was not busy. We were one of maybe 5 other tables in the whole place. We asked for a manager. But all he did was look at us. No comments. So we left.

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Questions & Answers

Was disappointed at red robin today. Way to pricey for burgers. Service was bad. Won't b going back.

Karen Campbell | Nov 12, 2018
Jennifer Bursey | Nov 13, 2018

This doesn't appear to be a question...

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Did you enjoy your visit to Red Robin?

Karen Campbell | Nov 12, 2018
Uncle Deuce | Nov 13, 2018

Yes

Why does internet say your open traveled half he your not open

Dianna Swaner | Nov 12, 2018
Luis Gonzalez | Nov 13, 2018

They open on Monday to the general public. They have been open only for training and you had to make a reservation

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Is this Red Robin location open yet?

E M | Nov 12, 2018
Joyce Kerns | Nov 13, 2018

Jan 15

When are they opening

Sharon Ritter | Nov 12, 2018
E M | Nov 13, 2018

They are scheduled to open January 15th!

Are you open?

Jo Miller | Nov 12, 2018
E M | Nov 13, 2018

Not yet! Super close though. Scheduled to open after the New Year. January 15 is what is posted.

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