Cycle Gear

Category: Motorcycle shop

Address: 1515 Parkmoor Ave, San Jose, CA 95128, USA

Phone: +14082885051

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–7PM

Reviews

Christopher V

Aug 12, 2022

Walked in to do an online return. Alyssa was fantastic, had great recommendations, and was super friendly. Clean store, good selection, everybody is very helpful. Ended up seeing a nice bike outside and had a friendly chat with Evan, talking shop. Definitely coming back for all my cycle needs.

OTOE Gonzalez

Aug 6, 2022

I’ve been going to my local cycle gear for 20 years and had good experiences in the beginning but worst over time for various reasons including bad customer service, high prices, etc. During my last visit i was pleasantly surprised by the help from the employees. They were attentive, enthusiastic, and very respectful to both me and more importantly my family. I ended up spending more than I should but left satisfied. I do not mind spending more money when I’m treated well and have an enjoyable experience. I hope they read this review and keep up the good work. Well done cycle gear!

Cali Imports

Apr 8, 2022

Great people, always helpful and knowledgeable with products. Whether your street, sport, cruiser, off road they got products and staff are knowledgeable. Bought a helmet I wasn’t familiar with, and although there were many higher prices helmets, staff gave me the breakdown and let me make my decision with good insight.

Chris R

Mar 18, 2022

I needed a new helmet and saw this Cycle Gear location had what I wanted. I usually shop Redwood City's, but they didn't show any left. This store was very helpful and found the helmet in the size I wanted to try on. It was too small so I took a medium. I was offered a chance to be fitted but I declined. I should have tried a large size as I returned the next day and traded. I am very satisfied with the service I was given. I would go back, but only if my local store doesn't have what I am looking for. Thanks.

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Questions & Answers

Is there selection of off road accessories or only street?

Arik Yakir | Sep 5, 2018
Connor Dobson | Sep 5, 2018

They have a decent selection of jerseys and over a dozen helmets and maybe a dozen models of boots. Enough to find something.

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Do they have kids gear? Looking specifically for pants and jersey for a 5yr old

Lauren Christenesen | Sep 5, 2019
Eric Berg | Sep 5, 2019

Yep

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do you have dirt bikes or is it only clothing

Adrian Juarez (Drippy_Vizion) | Sep 5, 2019
Robert Sexton | Sep 5, 2019

Its riding gear, tires, and etc... they don't sell motorcycles, however, they may have a bulletin board where people post used bike by owners. But craigslist.org is good for that

Is there a loyalty program?

Cycle Gear | Oct 9, 2021
Cycle Gear | Oct 9, 2021

Yes, Riders Plus Membership has a yearly membership with discounts, rewards and other perks. Any employee at the store can fill you in and sign you up.

How can I check if a product is in stock?

Cycle Gear | Oct 9, 2021
Cycle Gear | Oct 9, 2021

Call your local Cycle Gear store. Or head to the website and click "Stores" at the top. Search for your store and click "Set as My Store" button. When you look at a product's page you can see if it is available at your local store.

Is this location hiring?

Cycle Gear | Oct 9, 2021
Cycle Gear | Oct 9, 2021

Check out the careers page on the website. If you go into the store they'll probably tell you the same thing so you can apply right on the online site.

Can I return my online purchase in store?

Cycle Gear | Oct 9, 2021
Cycle Gear | Oct 9, 2021

Yup, they’ll accept returns for online orders as long as you are returning the items within 90 days of receipt and it's in new unused condition with all the original tags and packaging. Make sure you have your order number on hand.

What payment types are accepted?

Cycle Gear | Oct 9, 2021
Cycle Gear | Oct 9, 2021

Cash and all the major credit cards are accepted at stores. You may also be eligible for financing through Sunbit.

Does this location offer helmet fittings?

Cycle Gear | Oct 9, 2021
Cycle Gear | Oct 9, 2021

Yup, someone working there should be able to help you find a helmet that fits well.

What are the Covid safety practices like here?

Anonymous | Sep 4, 2022
Eric Lum | Sep 4, 2021

Where a mask

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What does cycle gear charge to mount knobbies that are purchased there?

Randy Peterson | Sep 4, 2021
Nick Neylan | Sep 4, 2021

They don't. Santa Clara Cycle does for free with purchase of tire but wheel must be off bike

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I’m in Ohio. How do I buy a gift card for my son who lives in San Jose?

Bernadine Simpkins | Sep 5, 2019
B. C. | Sep 5, 2019

Cyclegear on line.

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Do you put tires purchased at your store onto provided wheels ?

Tanya Daub | Sep 5, 2018
Chris Ingram | Sep 5, 2019

This location does not , however they have Spec one racing attached to the back of the building who offer a full service motorcycle shop

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