Apple Bay Street

Category: Electronics store

Address: 5640 Bay St, Emeryville, CA 94608, USA

Phone: +15103502400

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Scott McKinney

Aug 9, 2022

It’s an apple store ha ha they are all pretty much the same. If you must feel and touch things before you buy… for sure go in and kill some time chatting with the folks. Most are very knowledgeable and helpful.

Sadhna Rao

Aug 8, 2022

On the phone for almost an hour over a battery that was supposed to be reserved for me. Told to come the same day to have replaced or they "could not hold"...the part they shipped for me! LOL. Went to Berkeley iPhone Repair - cheaper and faster, and ...not lame.

Richard Hartley

May 26, 2022

If the guy who helped me was a “genius” then I’m Albert Einstein! Went in for help with an iOS bug turning down ringers, alarms and phone volume to the point where it’s inaudible or completely muted. He’s trying to tell me if I’m in the other room or sleeping the phone thinks I’m looking at it and turns the audio down. Wrong. It also turns the audio way down when I’m using my bluetooth headset and my car’s hands free bluetooth. I have normal vision and hearing, there is no excuse for my phone to not respect my settings. Meanwhile this so-called genius actually made it worse. One of his suggestions included resetting the phone. Um, no it’s the operating system you dork! Apple needs to send out a fix ASAP, a quick google search suggests this is a known issue for years.

Marcelo Petrungaro

Dec 31, 2021

Worst Apple Store ever, they did not let a 6 years old child to use the restroom...

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Questions & Answers

How can I make appointment?

Shirley Yuan | Sep 5, 2018
Christine Arnesen | Nov 8, 2021

Appointment please at Bay Street today anytime

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Make an appt

Leslie Yun | Sep 5, 2018
Josephine San | Sep 5, 2018

Available appointment to-day Oct 17 any time in the afternoon

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How do I make an appointment?

Judy Tam | Sep 5, 2018
Kadiatou Bah | Sep 5, 2018

Hello my name isKadiatou. I would like to make an appointment tomorrow 4-20-18 @ 10 am. Thanks

I lost my i12, can i use "find my phone" to find out who get my phone?

Suip Lu | Jan 7, 2022
Frank Breckenridge | Jan 7, 2022

Yes you can, if he hasn't sold it.

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Can we bay with debit card if we are baying monthly

Marwa Alawdi | Sep 5, 2019
Natasha Wade | Sep 5, 2019

Idk, I assume so

When does the Apple store open?

Stephanie Dominguez Walton | Sep 5, 2018
Joey Cheng | Sep 5, 2018

Monday-Saturday (10AM-8PM) Sunday (11:00AM-6PM)

How can I make an appointment I need a genius appointment

Sandra Beck | Aug 14, 2022
Scott McKinney | Aug 14, 2022

On your phone or computer go to apple store and fallow the prompts. Should be fairly easy

do I need an appointment to purchase an iphione in store?

M.S. Yazd | Sep 4, 2021
Michelle Ganly | Sep 4, 2021

Yes you need an appointment to shop as well

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When is the best time to go to Bay Street Apple store to have a battery replacement? Do I need to make an appointment? Is it same day service? Can I find Apple Genius Bar staff somewhere other than an Apple store?

A Google User | Sep 4, 2021
Abel Gonzalez | Sep 4, 2021

I would suggest making an appointment i just had my computer fixed and i found it to be pretty straight forward. When you make an appointment it will ask for the reason of your visit whether its repair or something else but it went smooth had my computer back within 2 days.

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My iPhone won't take a charge. Best to do: bring it to store?

Laureen Moyer | Sep 4, 2021
phill mc | Sep 4, 2021

Yes bring it in. They definitely can help you or guide you in the right direction

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Do you physically open now? I am shopping for an iphone and a new Mac pro

Yolanda Keh | Sep 4, 2021
Bay Hoang | Sep 4, 2021

Yes. Its open

Is the Apple store open after what happen this pass weeks ??

z̴͙̿S̸͕̎ ̵̨͆Ȗ̸͉ ̴̘̔Į̵͝ ̵͈̔Ẍ̷͙́ ̴̰͆İ̶̢ ̷͓̚D̵̗͘ ̸̼͒3̸̯̑z̵͓̓ | Sep 4, 2020
Mark Mc Allister | Sep 4, 2020

Yes curbside pick-up only (no puplic people inside store)

Am I able to stop by the store to make a purchase?

Thavery Hov | Sep 4, 2020
z̴͙̿S̸͕̎ ̵̨͆Ȗ̸͉ ̴̘̔Į̵͝ ̵͈̔Ẍ̷͙́ ̴̰͆İ̶̢ ̷͓̚D̵̗͘ ̸̼͒3̸̯̑z̵͓̓ | Sep 4, 2020

@Ismael Mouhab is the store open after what happened this pass weeks ? Uk the riot and stuff

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Can I drop my Mac air for repair today

Silvia Nakkach | Sep 5, 2019
Patrick Monroe | Sep 5, 2019

Yes. You can stop by drop it off and they will contact you when it's ready.

Are there basic classes and can I get an upgrade at the same time?

Lana Fisher | Sep 5, 2019
William Escobar | Sep 5, 2019

Yes, they have a large stok

Do they sell airpods

B S Song | Sep 5, 2019
ARTICAL DAN | Sep 5, 2019

Yes

Want to trade my 7 plus for 8 plus. Can i do without an appointment.

Yasmin Sayyed | Sep 5, 2019
Irene Cerdas | Sep 5, 2019

Yes

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Do you have the manual and software for the ION TTSB device?

J Drum | Sep 5, 2019
Patrick Monroe | Sep 5, 2019

No

How can make an appointment

Tokes Antonio | Sep 5, 2019
Patrick Monroe | Sep 5, 2019

Call the store or go online

I want to purchase a new iPhone and 2 new iPad Minis soon, hopefully today or tomorrow. Can I make an appointment with a sales consultant, to avoid a long wait and to make sure I buy the right products?

robert heil | Sep 5, 2019
james underwood | Sep 5, 2019

With bay street yeah you can make an appointment, but it really depends on what time you go in there. On a weekday in the middle of the day you might not have a wait. But after 3 watch out you might not get in to see anybody

I woke up this morning and my Iphone 8 is malfunctioning. Can I just walk in? I have Apple care. I need my phone for basically everything. Thanks

Joan Diengott | Sep 5, 2018
Karl D. | Sep 5, 2018

Yes, you want to get in as early as possible though as the wait becomes ridiculously long after 11am.

When is next available appointment to get new battery for iPhone 6S?

Carole Wells-Desin | Sep 5, 2018
Sam Luks | Sep 5, 2018

Ypu can try a walk in, but they will mos likley make an appointment for you. Mine was 5 weeks out.

Where can I park?

Richard Burke | Sep 5, 2018
Victor Stuber | Sep 5, 2018

There's a parking garage or you can park at IKEA if you're careful

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how to make an appointment

Gmail Taxi and Limo Service | Sep 5, 2018
Auintard Henderson | Sep 5, 2018

Yea.....what he said

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Accidentally deleted all photos from iphone and MacBook Pro. Any ideas for recovery?

Thomas Hornig | Sep 5, 2018
Adeel Khalid | Sep 5, 2018

Did you have icloud bacup avtivated?

What time is my appointment today?

Kimi Sugioka | Sep 5, 2018
Adeel Khalid | Sep 5, 2018

Call them up the staff is very professional

Hi do you have Apple X in the store?

Jane Uche | Sep 5, 2018
Trap Speed 1320 | Sep 5, 2018

It's doubtful, but you never know these days.

Does this store have the iPod touch 6th genoration

Ernesto Roman | Sep 5, 2018
Phirun Cheng | Sep 5, 2018

Go to the online Apple store and select the configuration (color and storage) like you were buying it online and then select the "Check Availability" under Pickup. It will show you the locations that have that configuration in store. This works for every Apple product too, and much more convenient if you want to get something ASAP and unsure if they have it or not.

Laptop stolen wut do I do

David Rodrigues | Sep 5, 2018
Christine Hummell | Sep 5, 2018

Try using "find my iPhone" from another device. All you devices registered to find my iPhone under your Apple ID should show the location when connected to wifi.

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