Peet's Coffee Corporate Headquarters

Jim W

Absolutely disgraceful customer service. Twice in the past week, the company's automated ordering system abruptly canceled my online order with no explanation as to why. When I contacted the store, on both occasions, the shift supervisors I spoke with were instantly dismissive and blamed the delivery service instead of taking responsibility for the mishaps. They directed me to call the corporate office in Emeryville, which I did; but they were just as frustrating while copping an extreme "corporate" attitude about my experience. Notwithstanding their overall quality and having been a long-time customer (since 1978), I am now a former customer who will not do business with this sorry outfit again! Too much legitimate competition for my dollar elsewhere.

Charles Miller

Been a customer in Retail.for over 20 years when Peete was just peets Not bought out and has a huge disconnect My Area manager management is so terrible that most of my q2 stores stop.buyinh. your company is not going to keep a,share of the market. It will loose slowly then you might be a customer service help Thanks Charles 30q 908046p My

Meredith Brace

I bought a 1.5 ounce tin box of tea. Advertises "Organic spiced turmeric matcha". Opened it up to find less than 1/5 of the can filled with powder. What a waste of materials, not to mention money. Suggested serving is 1 teaspoon. Tastes like water. I'll try two teaspoons, but then I'll be out of tea.

Mike Arndt

This is their headquaters. Don't go here to order coffee. The nearest Peets is on Shellmond Ave. a few blocks away. Not easy to find if you're not familiar with the confusing street layout of Emeryville.