HELP Plumbing, Heating, Cooling and Drains

Category: HVAC contractor in Cincinnati, Ohio

Address: 6 N Commerce Park Dr, Cincinnati, OH 45215, USA

Phone: +15134452352

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Tom Reid

Aug 17, 2022

Matt (and Alex, who appeared to be in training) did an excellent job in restoring our AC unit to working order. A few problems were found with our 11-year-old system, and they fixed (and replaced the bad components) the system so that it would function again on that hot day! The expertise and experience that Matt had, along with Alex's help (who was also very conscientious and very professional) made this a great experience for us! The price was very fair, and the time it took to get our AC unit going again was very reasonable. We are completely satisfied with the service we received from Help!

Raditz Ten

Jul 28, 2022

Alex was my HELP Tech, and did an amazing and thorough job. He was very knowledgeable and professional. Alex was able to provided detailed explanations and clear suggestions. He did a clean fix on my washing machine water lines which were severely leaking after a full plumbing inspection. Help club is not a bad deal at all and I would highly recommend it. *added before and after photos*

Becky Floyd

Jun 24, 2022

Seth M. was on time, very personable , clean and professional. I was having trouble with our ac and he instantly knew the problem. However, I thought it was something else and he was kind enough to spend a little extra time to show me the details, so I could understand. I really appreciated that. As we were doing paperwork we asked him about working for HELP and how it was and you could tell he genuinely likes the company and spoke very highly about it. I also spoke with Becky to schedule the visit and she was very easy to work with too. I can honestly say using HELP was truly an enjoyable experience. We will be using them for all our HVAC, plumbing and electrical needs.

Audrey Owczarzak

Feb 8, 2022

Excellent service from beginning with the phone call, to the end of the service. My call was received by Becky. She was extremely cheerful, knowledgeable, and professional. She understood exactly what I needed and got me someone out to my house in under an hour. The service man, Alex, was professional, fast and efficient. He had my furnace up and running within 20 minutes and took the time to sit down with me to explain everything he had done to correct the problem and how I should move forward with several options to choose from when I decide to go forward. I highly recommend this company and I recommend signing up for the HELP club membership.

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Questions & Answers

Do you recommend this plumbing company highly?

Barbara Martin | Sep 3, 2020
Mike Giordano | Sep 3, 2020

Yes, they were efficient, timely, professional and didn't break the bank. Didn't try to oversell me and left my place clean when they were done.

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I would not recommend this company. They tried to sell me their “monthly membership fee”, canceled my appt a little more than 24 hours ahead but if I were a member, might have been able to find an appointment for a service call I had scheduled.

Becky Cavanaugh | Feb 5, 2022
Brenda Beekman | Feb 5, 2022

I did purchase their monthly plan. They have already came a few times to repair things. Other than the monthly fee and the one discounted price I did pay which was over $300 less than another company had quoted. I did get other quotes for other work that needs to be done but HELP is equal or less than others

do you do shower repais/replacement?

William Bays | Sep 3, 2020
Penny Thier | Sep 3, 2020

I don't think so, just furnace and plumbing issues.

What is involded descaling my drains

Judith Schlarmann | Sep 3, 2020
Mattie Stallworth | Sep 3, 2020

I don't know they worked on my furnace. Sorry

i have a gas furnace and we had our friend look at it about 2 months ago the air would not work so we put a fan on the furnace and it has runned contiunely without stopping now its cold and out heat wont come on

lee lj | Sep 4, 2019
HELP Plumbing, Heating, Cooling and Drains | Sep 3, 2021

Hi there! Our licensed and trained HVAC professionals would be happy to diagnose and solve your furnace problem. Please contact us to schedule an appointment!

Do they finance there own accounts

russell lang | Sep 4, 2019
HELP Plumbing, Heating, Cooling and Drains | Sep 3, 2021

Hello! We offer a variety of payment plans and flexible financing options. Please give us a call and we will be happy to answer your financing questions!

Can they find clean out if you don't know where it is ?

Jody Ashcraft | Sep 4, 2018
Marshall Goodman | Sep 4, 2018

Absolutely.. excellent technicians

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Very professional and upfront with what he was doing. Highly recommend!

antwon roper | Sep 4, 2018
Marshall Goodman | Sep 4, 2018

I recently had my furnace serviced and i was very happy with the quality of the repairman. He was efficient and thorough. He cleaned up when he was done. Thanks HELP...the best.....

How much would it cost to repair a faulty gas valve or to replace it? What would be the total service call?

Shirley Knight | Sep 4, 2018
carey epperson | Sep 4, 2018

It wouldn't be as expensive if you were a member

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87.00 for any drain.... Is that service call included?

Thomas Wilhoite | Sep 4, 2018
HELP Plumbing, Heating, Cooling and Drains | Sep 4, 2018

It is $87 to restore flow to any one drain. That's the upfront price, service call included.

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How far do you travel for service?

Russ Strang | Sep 4, 2018
HELP Plumbing, Heating, Cooling and Drains | Sep 3, 2021

Hi there! Our service area includes Cincinnati, Northern Kentucky and Southeast Indiana. For questions about a specific location, feel free to contact us!

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