Strand Ace Hardware - Escalon

Bob T

I love this place, but recently I have been very disappointed. Every time I go in I am charged more than the posted price on the shelf. I caught it last time at the store, but this last time I got home after doing other errands and looked at the receipt. I called and the manager on duty apologized and said prices are changing every day, and the associates are supposed to change the prices on the shelf before entering it into the computer. Apparently they have been missing that memo. The manager was very cordial and refunded my account more than the difference to make up for the mistake. This is why I gave 3 stars instead of 1 Overall the store is great, friendly employees, just this one thing that is ongoing and I feel it needs to be addressed.

Daniels Lawn And Yard Care

Horrible customer service no one new were anything was took equipment in to be fixed took a month and a half said was fixed picked it up still was not fixed right just was a super frustrating experience

Vickey Amaral

It was my 1st time in the store. I loved it and Every employee I seen Greeted me and asked if I needed help. You don't see that Anymore. I live in Patterson. When I enter a store there I am never Greeted or helped. I'm lucky I worked 28 years of Hardware. 25 years in Gustine and 3 at Lowes. I believe in Customer service treat your customers the way you want to be treated. I will definitely be back. Or visit your Modesto store. I work in Modesto. Thank you All Ace Hardware Employees you Rock.

Slipp Wilson

Just walked out and I am in the parking lot writing this review.. 95% of the time I walk in this store and I have one if not several employees offering to help me find what I am looking for. This morning however was quite different. I was walking around the store for 15 minutes and not one person asked if they could help including who appeared to be a manager. I looked for someone the whole time I was there and either they were chatting it up with a customer about life or completely ignored me. With this experience and the outrageous prices, I will be driving to a surrounding city for my hardware needs going forward. Great job Ace!