Immediate Care West

Richard Green

Called first and asked if they can do ultrasound as I suspectedy wife had a blood clot. I was told they can until 4 pm. Got there by 1 pm and saw the doctor who said it may be a blood clot and we would need to go to emergency room to get a sonogram. When I called him out and said I called before coming in and was told they can do that he said o let me check. Low and behold we egot right in upstairs and was treated great. And it was determined she did have a blood clot

Maude Morse

A very positive experience from reception to initial nurse to doctor. A clear understanding of my needs and a successful solution. I'd had hearing issues for 3 months prior, assumed it was wax, got it removed even though I had not softened it prior to just showing up. No pain, 100% gain. Thank you.

Joe Constantino

Went to Immediate Care and I was seen by Doctor Gregory Steencken. It was a very positive and professional experience. I appreciated the entire visit and the team that works so hard there.

Tracy Cheney

Slow, inefficient, with no attempt to prioritize injuries. Brought my 8 year old daughter in with a bleeding wound that required stitches. After waiting 25 minutes, 3 patients had left the office and no new patients were taken back into rooms. When I inquired how much longer the wait might be, I was told there were 3 people ahead of me, but they were "easy" things like sore throats, so probably only 45 more minutes or so(!!) I left, went to 5 Star Urgent Care in Fairmount. My daughter was put in a room immediately after checking her in, assessed, and prepped for stitches in less time than we waited at Immediate Care West. Wish we had started here - will not make this mistake again.