LensCrafters

Category: Optometrist

Address: 220 Hillsdale Mall, San Mateo, CA 94403, USA

Phone: +16506381434

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Alma Ellis

Jul 28, 2022

Ricky is awesome. He is a keeper. Please promote him - excellent customer service.

Christalyn Jeanne

May 30, 2022

Ricky, Daniel and Laurie were absolutely amazing! I came in on one of the busiest days ever and the staff here was gracious, funny and kind despite being swamped. Dr. Hsu made me feel so comfortable and cared for. I never thought getting an eye exam would be such a pleasant experience 😊

ian mccarthy

May 17, 2022

my first time at a lenscrafters, where my ophthalmologist routed me as only option for less-than-weeks replacement of lost glasses. sandra & daniel were super helpful from the moment i called to see whether the one-hour lab was staffed today (theirs is most days, unlike some branches, so call & check) and an hour later, here i am writing this, able once again to see phone text clearly.

Tess & Michael Mozzone

Dec 9, 2021

Ricky was wonderful, helpful and friendly. I noticed the other ladies who works with him were also helpful not only to me or to other customers but to their co-worker Ricky whom I think is a new staff (I'm not sure). It was nice to see the staff working together as a "Team" - it simply give you a good vibes. The doctor was nice, too. She just talks too fast but it's all good. It was a positive-good experience overall.

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Questions & Answers

I have been calling LensCrafters at Hillsdale Shopping Center in San Mateo since Friday and I keep getting the same recording. Can't leave a message, the recording keeps repeating itself. No one answers the phone anymore? Good way to lose business.

Brenda Reitano | Jul 5, 2022
LensCrafters | Aug 4, 2022

Hello Brenda, We are very sorry to hear this. It is most likely due to increased business. You are more than welcome to send us an email or visit us directly for assistance! Best regards!

What should I bring to my eye exam?

LensCrafters | Sep 3, 2021
LensCrafters | Sep 3, 2021

You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.

Why should I get an eye exam?

LensCrafters | Sep 3, 2021
LensCrafters | Sep 3, 2021

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is the difference between an eye exam and a vision screening?

LensCrafters | Sep 3, 2021
LensCrafters | Sep 3, 2021

A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!

Is a contact lens exam different than an eye exam?

LensCrafters | Sep 3, 2021
LensCrafters | Sep 3, 2021

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

How do I know if my child needs glasses?

LensCrafters | Sep 3, 2021
LensCrafters | Sep 3, 2021

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Can you get prescription contacts with a exam same day

Trina Daugherty | Sep 3, 2020
Santosh Dash | Sep 3, 2020

For some + numbers, they can. For most. It will take a week if you have spherical or cylindrical corrections

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