Four Seasons Hotel San Francisco

Mariah Joseph

We had a wonderful stay at the four seasons Sf. Our trip started with Annie greeting us at the front desk with a special treat for our daughters birthday and a little stuffed animal. This instantly helped us to relax and feel at home considering we have been displaced from our home due to unforeseen construction during our daughters birthday. Annie ran back and forth to switch out our treats before we arrived in our room to make sure they were allergen friendly and double checked to make sure it was safe to eat, she was so quick and thorough which is so important when your little one has an allergy. Annie started our trip out right and set our expectations high. The rest of the staff and hotel continued to exceed our expectations with amazing room service, quick maintenance and house keeping etc. We loved it so much we decided to leave our current hotel to go back and Annie was the one on the phone to help us! Amazing experience all around!

Amir Sheth

I typically don't write hotel reviews but for my recent stay here I had to share my 5 star experience. Four Seasons San Fran markets themselves as pet friendly and incredibly do not have any pet fees. On our second day at the hotel we had people check into the room next to us. It turns out they were dog haters and upon continuously slamming their door and startling the dogs every 15 minutes and having them bark once or twice each time, complained to the front desk multiple times. We got a text from the front desk that the dogs were being disruptive and bothering other guests. We were quite upset as we had our dogs under control and they were only barking once or twice every time the door slammed. Once we got the text we felt like we weren't sure what to do with the rest of our stay and even took out our newborn's white noise machine to see if that would work but that meant we were all hanging out in the room with a white noise machine blasting. Not enjoyable at all. Luckily the Front Office Manager that day, Evelyn, saw the texts and texted me back an apology for the initial texts we received and understood that we were being disrupted by our dog hating neighbours ourselves. She took the incredible next step of upgrading us to a suite on the top floor and putting us in the corner of that floor so that nobody would disrupt us for the rest of our trip. She even offered treats for our dogs. That solved all our issues that we were facing and we were able to have an amazing time for the rest of the trip. The rooms and service are top notch here. This hotel firmly showed us that they are truly a pet friendly and family friendly hotel. Without a doubt will also return to this hotel when we are in San Fran !

Alison M

I stayed at this beautiful hotel in downtown during a birthday California solo road trip in 2017 and highly enjoyed it. I was upgraded to a beautiful suite with floor to ceiling windows and a stellar view for my birthday and had welcome amenities including a handwritten note and birthday cake in the room. My package included breakfast and I had it in the hotel's restaurant one day and another chose to have room service. Location is stellar and close to high-end shopping like Dior and others so I enjoyed walking the city and shopping right from the comfort of the hotel where I did not have to move to car and look for parking - which was great bc parking downtown did not look fun! Staff were, as always, welcoming and friendly and the beds were comfy and rooms were wonderfully appointed. My suite was a haven for me, quiet and spacious with a huge bathroom and closet space. Valet parking is VERY expensive here - so if you don't need to park a car - I would avoid it.

Olga Ilina

Good location. Nice breakfast menu. Cool gym at Equinox. Fast service. Great valet. AC was little too close to bed. I wish there was more movies to rent. And we couldn't figure out how to connect device to tv. Shower head was alright. Little disappointed. Overall, nice stay. Thanks!