JM Smucker's Topeka (Production Plant)

Category: Manufacturer in Topeka, Kansas

Address: 2200 NW Brickyard Rd, Topeka, KS 66618, USA

Phone: +17853385800

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–4PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Nicholas Dawson

Jul 7, 2019

The distribution center is open 24 hours. Entrance is off of the highway 24 frontage road on the north side of the plant. Drivers must slide tandems to the rear and locks them before entering the property. Drop and hooks need to write the spot number the trailer is dropped in. Live loads on time usually are loaded in less than 2 hours. If you are a late arrival they will work you in it may take a few extra hours. Restroom and vending machines along with a microwave are in the driver's area.

Brad Miller

May 21, 2019

I called to ask for directions, was totally disrespected and talked to like,I was the village idiot said politely Hi I am in you're parking lot and I am trying to get to you're loading docks? The guy responded very slowly parking lot? Loading docks well there are 30 of them then said you just go straight when it went into a field, well I lost my temper and he hung up avoid this place unless you want a unhelpful person. I will be filing a complaint to smuckers corporate and the plant manager.

Gene Pendergraft

Jun 15, 2018

This place is a joke. What's the point of having an appointment for delivery if every time you arrive on time, or before, just to wait five or more hours past your appointment before unloading. If the Administration ever reads this, you better start making changes before the new vehicle movement restrictions are implemented in Dec 2018.

Daniel Quear

Mar 23, 2018

I brought frozen protein here. My appointment was at 6pm which I arrived on time for. It’s now midnight and have yet to be docked. If it is possible avoid this place like the plague. Crazy how often this sort of thing happens to us drivers. Makes it hard to justify being away from home. I really wish that trucking companies would just boycott places like this. The pick up for this load also took several hours.

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Questions & Answers

Why have phone numbers. Nobody answers them. Tried multiple numbers and different extensions. Even human resources Seems like a morgue. Left my number. Numerous times. Nobody has the curtisy to call back.

Victoria Corbett | Sep 3, 2020
Mr. T | Mar 7, 2022

There is security guard with phones not listed on the phone number. I agreed they should have extension to reach security guard just for emergency case. I have to go there and the security page the employee to come out...

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What’s the phone number for security/receiving?

John Wiebe | Sep 3, 2021
JM Smucker's Topeka (Production Plant) | Sep 3, 2021

Johnny, We usually request if there are questions or issues regarding any deliveries you reach out to your dispatcher/carrier. They have contact information for our schedulers to get you squared away. Thank you for your question.

What's the point of a Hopper delivery appointment when it takes more than five hours past your appointment to get unloaded?

Gene Pendergraft | Sep 4, 2018
John Wiebe | Sep 3, 2021

True. Stuff happens, but a legitimate explanation is in order.

Do you have an outlet store for the public?

Konnie Myers | Sep 4, 2018
Brenda S | Sep 4, 2018

Not sure and didn't see one on site,

Is this a 24 he Ooeraration

Avery Fortenberry | Sep 4, 2018
Todd Ledoux | Sep 3, 2021

First and last time I will haul a load here. Been here 12 hrs and no end in sight

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