Marco A. Nova, M.D.

Marrero Giselle

I called before getting my appointment and they told me they accepted my insurance, then i went to this place and they took my information including my insurance card and everything was perfect BUT when i came for my second appointment they told me I had to PAY $65 for each appointment bescuse they didn’t accept my insurance and we i asked “ I have to pay because you made a mistake and didnt realized you dont take my insurance” her answer was “yes” and i could not get my result without paying WASTE OF TIME AND MONEY

JUAN HURTADO

My mother in law was trying to get appointment for the first time as New patients, since I used to be patients back in the day. But customers service makes good doctors look bad. My mother in law call more than 5 times until the answer the lady didn't even let her speak try end the call twice. Just final answer call tomorrow. By having customers service on that manner you gone loses many new patients

Neese

If you speak spanish, you might like it more than me but I did not have a good experience. Receptionists were barely responsive in English and I didn't get a friendly feeling. Went for a general check up, got there 15 minutes early, waited over an hour and then was told I couldn't get a check up and instead they briefly spoke to me about my other concerns. A whole lot of time and copay for nothing.

Jenny Castillo

This was my first visit to the office. Upon arriving I was greeted very well. Staff was very friendly. The wait time was minimal. The MA was very nice. She took her time to make me feel comfortable after knowing I wasn’t a fan of drawing my labs. I honestly didn’t feel the pinch in the needle. She was really fast. Dr Nova was very pleasant , thorough and professional. He took his time and showed care about my well being. Would definitely recommend this office for those looking for a PCP.