United States Postal Service

Jane Doe

This post office is the worst. Closed early at 1:45 today when their hours on Saturday clearly stated 2pm. Walked in, and the counter was already locked shut. Couldn’t drop off packages either bc the drop off box was locked. Even the curbside drop box for letters was full and people couldn’t even put their letters in that either. Little do they know (or seem to care) they had a lobby full of people coming in around that time only for us to all find out it was a waste of time. No sign on the door or anything-just simply closed. They seem to do what they want at this location. They make entirely too much money to do this-I’m sure some of the mail carriers would love to trade places. Wow.

lezlee brigham

the door says it's open, and you can enter to go to your mail boxes, but NO ONE IS THERE. the gate is closed to talk to someone. Do they just work on their own hours wo notifying anyone?!

Sarah Potts

Never have a good experience with the clerks. Rude, have ear pods in and act like I’m an inconvenience for them. I would rather drive further and out of my way to Platte city for the better service. Platte city post office is significantly better and the clerks are actually helpful. The clerks at this post office act like a military APO package is the something they can’t handle. It’s really disheartening to be treated like your family overseas that are fighting for our country is an inconvenience. Thanks, ladies.

Sandhya Marcia

Visited 3 April 2021 When I got to the post office there were very few people there but I needed packaging so mail my items. I was looking for bubble/padded envelopes but the section that had those were closed. There were flat rate envelopes so I went with those instead. There are counters throughout the post office where customers can organize and write labels. At least two tables I went to had no pens so I searched frantically through my purse (I usually have a pen but of course I did not have one that day). I moved to a third counter and luckily that had a pen. Once I was done labeling and packaging my items, a few other customers had come in. That seemed okay since the previous customers were moving along quickly. Boy was I wrong. I started writing this review while I waited in line. I was patient because there was only one postal clerk working and she was soo sweet despite the issues she had from the customers. There were 4 people ahead of me. One conducted his business and left without any issues. I probably spent an additional 30 minutes in USPS waiting on the other 3 because 1. a female customer wanted tape but had to tell an entire story of why she doesn't have tape (We all learned she was sending left over valentines day treats to her boyfriend in Canada who she met randomly online and haven't seen in 13 months!). 2. a male customer tried to get stamps from the self-service kiosk but the machine took his money without giving him stamps. We could tell he was getting aggressive but the postal kept her cool, walked with him to check the machine, then called her supervisor. 3. A third customer, also a female was confused whether to mail priority express overnight or just regular priority! By the time I finally made it to the counter, I was so annoyed by the previous customers but the postal clerk apologized to me for the long wait (which she didn't have to because it wasn't entirely her fault). 5 stars - for the postal clerk 3 stars - for the inadequate supplies & the store section being closed 3 stars - for the condition of the facility. It was clearly old and a lot of the posters and info graphics on the walls were very outdated