American Cancer Society Discovery Shop - Sherman Oaks, CA

D K

Horrible customer service. Usually thrift store volunteers here are sweet and warm and welcoming but the sour lady here was beyond a nightmare. I will never give my business here as I vote with my dollar. We all have issues but leave it at the door, don’t take your personal issues out on paying customers who support your community and your mission.

Maria Suarez

While I was shopping in the store I heard one of the volunteers being very rude to another volunteer, telling her to shut up. It made me uncomfortable and l left the store.

Cary Brown

Always a new find at a reasonable price. The stock includes clothing, jewelry, children's clothing and toys, furniture hand miscellaneous household goods. The volunteer staff is friendly and efficient with a good knowledge of what's available and since this changes almost daily it's rather amazing. Changing booths are available to make sure it looks as good on you as it did on the hanger. Plenty of free parking. Everything is wheelchair accessible. There are no bathrooms And best of all your purchase supports cancer research.

Kite Reign

They're good intentioned, great cause, however...I had three elderly volunteers hovering around me, trying to convince me to buy things I did not want. They were it seemed trying to meet a quota for the day, and I had one woman who asked me, if I was 55 or older (discount Tuesdays) I'm 40 and look younger. So imagine my surprise. A bit uncomfortable on this one occasion, but you can find bargains, so hit or miss.