Address: 1722 Dual Hwy, Hagerstown, MD 21740, USA
Phone: +12405136230
Shane & James
don't bother going here, they don't wait on you. Twice i've been here in the past 2 weeks , both times i walked out as both employees repeatedly looked at me but ignored coming out or acknowledging me. Guess you don't want to make money so i'll go elsewhere
Stephanie G.
NOT CLEAN! They don't wash their hands and do not wear their face masks properly while making pizza. I literally had to ask for new pizza's after they proceeded to make the first pizzas I ordered immediately after handling the cash registers without washing their hands. On top of that the manager got an attitude and threw the pizzas on the floor. (Date of incident: 11/10/20 around 8:30pm *the manager/supervisor was a red headed older woman)
Ivonne Arellano
I always go out my way to come to this location. However, this last time it was a very unpleasant experience. I called ahead and ordered 2 pizzas. One pep stuffed crust and and a extra most bestes pep as well. When i got there, my pizza was not done yet. The stuffed crust that is, because they other pizza was already on the racks. Im guessing because it was previously made. Anyways, i pay, get my ticket and wait about 5 more minutes. When i finally got my pizzas, i opened them to check them. Usually i am able to tell my stuffed crust from a non stuffed crust. This time i asked wich one was stuffed crust and asked. Even the nice cashier guy was unsure, so he took what he thought was not the stuffed crust. It had a big spot in the middle if my pizza where it was so watery or soggy. I knew if i was to pick the pizza up, it would be impossible and a mess. So the lady making pizzas, was in the back raising her voice saying "that is the stuffed crust pizza". Guy said its messed up anyways. She yelled about it for a while. I waited again for a re made for a decent pizza. The second one was way worse than the first. I honestly think she purposely made it worse jusy to be rude. This time the whole pizza was stretched out sooo thin you could almost see the box underneath. Cashier guy looked at it and told me at "night time" that is how they come. We lifted or tried to lift a slice, it just folded over like if u were picking up a wet napkin. I took out to show my husband. He got angry and told me why would i even take a pizza that looked the way that one did. I asked for my money back for that pizza. The lady that made it, said she could not refund me the one pizza she needed both my pizzas back and she would not make more. She replied she doesn't make the dough. I feel she messed up the first one, got angry cause she had to re make it. To make or prove a point she stretched the second one even more and cost the restaurant the sale. I said i would purchase more extra most bested and the guy showed me a pizza that was cold and disgusting looking. I said no thank you. She did a refund that i have yet to get back on my card and told me to wait 3 days. Usually refunds get notified immidiatly on my card and might take a few days to actually hit my card. I guess ill wait. Anyways, we went to DOMINOS PiZZA. I never had a bad pizza in this little Caesars until today. So i dont beleive its the dough.
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