Ralphs

c gil

I purchase filet mignon steaks for our memorial day party. Spent alot of money even asked the butcher to cut them. Filet Mignon steaks are supposed to be the best, perfect soft round , clean top quality meat. What I received were chunks of meat with grizzle and fat. Not even good enough for a dog. I didnt really look at them when the butcher handed it over , just saw them at home. I thought , this does not look right, but it was too late and I bbq them any ways. It had sooo much grizzle and chewy fat that no one could eat them and we threw them in the trash. Glad we can give you our hard earned money for garbage.

Nadine Eckhardt

Great location. Love the store. Staff is wonderful. Coming here for long time. Lots of parking. And helpful.

Andrew J. Ignacio

After searching online for pre made holiday meals for my family’s Christmas dinner, we settled on a prime rib dinner bundle and additional sides from Ralph’s at 22333 Sherman Way, Canoga Park, CA 91303 that we ordered online for pick up date December 23, 2021. Pre-made dinner was our best option as my wife just given birth to my second baby and have been having some post parter complications preventing us from cooking. When my parents came to the store for pick up, no one knew about our order. The deli even mentioned that they do not make pre-made meals. We had the email receipt as proof but no one was able to help. They told my mother in law to come back the next day to talk to the manager. We ended up calling the store and Chris( the manager? Lol), eventually got back to us. He stated that he found our order but that they do not fulfill that order at their Ralph’s. He stated that they had called us twice a couple days ago; however, I do not have any missed calls from a local number nor do I have a message. He offered us an alternative of fresh prime rib but we declined as I am not able to cook from scratch due to my condition. Considering the reputation of Ralph’s, this mix up is very surprising. As many customers order online, do better so as to have your online ordering system match the offerings of your local chain. This experience has been very stressful for us. We have had to to scramble to get together some kind Christmas dinner. This experience has left a bad impression on us and we are considering taking our business elsewhere.

Dianna De Luca

It’s 100 plus out side, I go to Ralph’s to buy a water melon. $5.78. I get home and cut it open and clear water runs out. It was so weird!!!! As I opened it and saw that it had been frozen and defrosted. I call the store twice but no one answered. The only thing I’m concerned about is as I was walking out of the store I through my receipt in their trash. It’s too hot out to drive back over to the store now. I will go back tomorrow. What a disappointment….. Dianna Ps: I’m not too impressed with Ralph, when I do go there it’s out of convenience..