AutoNation Chrysler Dodge Jeep RAM Pembroke Pines

Category: Car dealer

Address: 13601 Pines Blvd, Pembroke Pines, FL 33027, USA

Phone: +19544468775

Opening hours

Sunday: 11AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Yvan Sainvil

Jul 8, 2022

Finally an honest car salesman. Luis Dasneves called me about a used car I was interested in. He had to get it from another location, and called me when he got back. The actual car was there. The deal went smooth and fast (only took a couple hours). The staff was very friendly and helpful. Salvatore Russo, from the financing, also helped made that process easy. I recommend that location for any car deals.

joel c

May 14, 2022

A really great dealership that makes you feel welcome, and gets you everything you need. Well maintained vehicles, friendly staff, and an overall stress free purchase. This is the second time we've purchased from them, and Andre really came through both times. Would definitely recommend.

Raul Martinez

May 12, 2022

I have used autonation as the service center for my mopars ( Challengers) since I bought them. I always been treated like family. Matt, Shakira, Jesus, Beatriz, Rafael and Richard will make you feel like you are part of their team and your needs are their only priority.

JON EGUILEOR

Mar 1, 2022

Excellent Service and transparency, which was really appreciated after facing the lack of professionalism of dealers in the area that prioritize the "sell of the day" vs the customer needs. Roy was amazing supporting us during the whole process: showing the different models, explaining differences, helping to build different options and compare prices understanding the impact of any extra or change. With total transparency on any cost and honest feedback on everything we asked. Luis in finance was extremely helpful and made the process easy and relaxing. I don't comment normally, but after such gratifying experience felt AutoNation deserved 5 stars.

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Questions & Answers

Been calling for 3 days, continually hung up on, why do I have to physically come in here to make an appointment?

Arona Feinman | Sep 4, 2018
Osvaldo Silvera | Sep 4, 2018

Very common here. I wish there was another Chrysler dealership nearby. Our 17 Pacifica is NOT what the previous Caravans used to be... No where near. Looking forward to something different in a couple of years

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Why have I spent over a half hour so far trying to get in contact with service

Kid Dilligaf | Sep 4, 2018
A Google User | Sep 3, 2020

I have had the same issue and they claim customer service is their priority and they say that your call is very important, must not be when they won't answer

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Dont TRUST this Dealership!!

Judah Linder | Sep 4, 2019
Christopher Drenth | Sep 4, 2019

To a point. Something big I'll always get a second opinion.

What are the Covid safety practices like here?

Anonymous | Sep 3, 2022
AutoNation Chrysler Dodge Jeep RAM Pembroke Pines | Sep 3, 2021

Please know we take your safety and the safety of all Customers and Associates very seriously. For more information on the current situation and what we're doing to safeguard our stores, read more here: https://bit.ly/2J5NVXb

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I see old reviews saying the service department doesn’t answer. It is still the same today. Is anyone else having this issue?

Major Briggs | Sep 3, 2020
AutoNation Chrysler Dodge Jeep RAM Pembroke Pines | Sep 3, 2020

Hello Briggs, feel free to give us a call if you need anything and we'd be happy to help. If for any reason you have trouble getting in touch, send a DM on Facebook and our representatives can schedule a call-back time.

I've been calling this dealer every single day since purchasing my Jeep and never received a single response ever (over 30 days)? I even tried calling the GM. Do you guys understand Customer Service?

Billy Espinoza | Sep 4, 2019
Michelle Garcia | Sep 3, 2020

Looks like we are on the same boat. I’ve been calling for over a month to speak to the manager and nothing. I also called the corporate office everyday for 3 weeks and no response either. They are just as bad at the location. They had my Jeep for over 30 days then charged me $600 and turns out three days later after I picked it up car started with the same problems. Took to another mechanics and they NEVER fixed anything !! So almost two months without a car, charged $600, for nothing. And they don’t even have the decency to return my calls. Not even corporate !!!

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After one year, I have taken my car to the dealer to check air in tires. I was told I needed tire rotation and alignment service before the service advisor checked the car. Don't the service technicians determine if such services are necessary first?

Mary Anne McAdams | Sep 4, 2018
Armando del Pino | Sep 4, 2018

Your car manual will tell how often you should rotate your tires 5k - 10k max AND have them balanced every other rotation if 5k rotation. On alignment YES, only if your tires are wearing unevenly on out/in side you need alignment. Sadly MANY service "advisers" are just salespeople instead of advisers.

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Hi, I have a 2005 Chrysler Crossfire. The ignition switch occasionally refuses to turn and is getting worse. Do you work on Chrysler Crossfires? Is this something that you could fix?

Daniel McCann | Sep 4, 2019
AutoNation Chrysler Dodge Jeep RAM Pembroke Pines | Sep 3, 2021

Hi Daniel, We service all Chrysler vehicles. Give us a call sometime and we'll help set up a service appointment. Thank you!

Hello, I need a Module telematics for my Dodge Journey, part number: 68222278AA. Do you have this? How much does it cost?

Leo Cassetari | Sep 4, 2019
Adrian Sosa Senra | Sep 4, 2019

Don't go there, find a better place

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