Nordstrom

SoFortunate Travel LLC

Got my boy shoes 👞 for graduation. They weren’t in store in his size but I was able to order and have them shipped at no additional cost. Service was great!

Walker Walker

Unfortunately, my sneakers both pair were refunded to me without notification that the items were available for pickup. I selected the email and text option and received neither; but I did get an email stating, I was given a refund. It would have been GREAT; to get a notification that the items would be returned to stock soon, if NOT picked up by a specified date.

Avani Coleman

I love Nordstrom!!! Today was my first time buying anything from here and I did order pickup. Unfortunately, I was last minute with a gift so my order wasn’t ready but Michelle RAN to get my order! She had great customer service and I was impressed. People just aren’t as friendly anymore !! Thank you michelle ❤️❤️

David Lazar

I would s ay that Nordstrom is my favorite department store, potentially my favorite store in general (besides Wawa). I recently moved to Philly and was somewhat bummed that the there is no location in Center City. There's a Nordstrom Rack, but in terms of selection, it's not a great location. I had an underwhelming experience at this store. I went to return a gift and exchange for gift card. I looked around the Men's Department for at least 15 minutes before I found someone that I assumed worked there. She was very helpful but not super friendly. They get three stars because their fall collections had just been stocked and the selection looked amazing. I love Nordstrom but this location seems to be lacking. They have always done such a great job of catering to customers, I though they would be fine post-Covid. However, if this is a sign of things to come, I may do most of my shopping online (with free shipping/returns).