Royal Palm Beach Building

Darrick Bailey

Horrible building department. There architect/engineer completely designed there fence job wrong using some inside measurements and some outside measurements for fencing. Fencing industry is always measured by outside measurements. They inspected and watched us doing install constantly criticizing everything. They wait until the last day we were completing the fence to say they want different posts and chainlink mesh. They wanted posts from India over USA made material that's twice as strong. What building department wants foreign material over American made??? I've typically seen municipalities wanting American made material but not this building department. Don't bid jobs for them and if you do add 150 percent to account for there mistakes that they will make you pay for. Shame on yourself for wanting an entire fence ripped out and replaced with foreign weaker material.

Maris Ortiz

When I've called, they answered right away, and were helpful. Anyone who thinks this is poor service needs to try dealing with Broward County municipalities-you'll see what poor service really is.

Michael Hoffman

I see the comments about attitude and poor customer service, but it seems that some people have too much pride. I live in, and place permit applications with this department frequently. Occasionally, mistakes are made and they are always willing to help. When I can't get the answers I need quickly enough through email or phone messages, I visit in person and they are kind and respectful while I'm there. They are only trying to help and because they don't give the answer you want, it does not reflect rudeness or unwillingness to aid.

Norma Fuentes

I agree with the bad attitude from employees. Some of them are even sarcastic. It doesn't matter if you go in person or call, they're always rude and unprofessional. I honestly don't understand how they have this kind of job. They are permit technicians but they can't answer simple questions. I hate that I have to deal with them.