Address: 5601 Lone Tree Wy Suite T-110, Brentwood, CA 94513, USA
Phone: +18003588228
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–2PM
Michelle Nunaley
Staff is always Friendly and helpful. They offer services that are available if needed. Especially during this uncertain time (pandemic), I feel Patelco has been extra caring.
Michael Earl
Patelco as a credit union is great. The Brentwood branch is okay, customer service seems to be hit or miss depending on which teller you speak with. Lines are slow moving most days too unfortunately. ATM is ALWAYS broken, making the wait time significantly worse. Shouldn't take me more than 2 minutes to pull cash from my account, but here we are waiting in line writing this review instead. Seriously, please replace the ATM though. That alone would be 5 star worthy.
Tammy De Leeuw
This place is the CHEERS of Credit Unions. Everyone knows your name and they're always glad you came (or at least they do an excellent job of faking it) When I walk in, I am greeted.. I get to tell my cleanest dirty jokes, they ask about my so-called life, my kid, the nasty landlords. It's like a bar without alcohol. They make being broke FUN. Hugs to all my Patelco folks, seems like I have been with them forever. (PS: WARNING! Other branches are NOT this friendly)
Logan Dorsey
Amazing credit union! They really care about their members and I feel like they want to help me get the best when I come in.
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No but you can go to your local UPS store
If the have zelle. You can it will go directly into their account. Patelco now has zelle with accounts the patelco user has to just set it up on their end and all good to go.
No.
Hello Ms, Lepez, Sorry for the delayed response. We do have a 24/7 on call services. Our online banking platform is available 24/7. Here are our Call Center hours: Weekdays 7:30am - 7pm Saturdays 9am - 2pm For the hours of a specific branch, please visit our website and click on "Find a Branch & ATM on the upper right of the page under the Seach box. Thank you, Patrick Riley Member Experience Specialist
$10.00, if I remember correctly.
Hello Mr. Chavez, We have IRA's for our members. Since we are membership based, you will need to meet our eligibility requirements. Here's a link to our website: https://www.patelco.org/member-support/membership#sts=Membership%20eligibility Please visit a local branch for more information. Thank you, Patrick Member Experience Specialist
Hi Mr. Roberts, I just spoke to our Financial Advisor who handles the Brentwood area and he informed me we do not handle stock transfers. Sorry we won't be able to accommodate you. Kindest regards, Patrick Member Experience Specialist
Good morning Ms. Eisenhour, Unfortunately, Patelco Credit Union does not provide student loans. We do have personal loans but it would better for you to deal with a financial institution that is tied to federal financial aid offers. Sallie Mae very popular for that. Your school of choice should be able to assist you with this. Please ask for their financial aid department. Thank you, Patrick Member Experience Specialist
Hi Dionicio, If you are not a member but want to receive a car loan from us, then you will need to establish an account. Lots of people do this in order to take advantage of our attractive car loan rates. Although we would appreciate being your primary financial institution, some people in cases like this will still keep all the banking relationships the same yet also have a car loan through us. I hope this helps. Thank you! Kindest regards, Patrick Member Experience Specialist
Yes. I was just in there last week to replace my debit card I had misplaced, and the teller printed out a new one right there in the same visit. Really quick too! 😉
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