Epic Shine Car Wash

Jeffrey Means

I love this car wash, for some reason it gets my truck cleaner than other car washes in the treasure valley. They always have clean towels and the service is fast and friendly.

Todd DuPlain

Beware, especially if you have a new model vehicle!! Unfortunately, Epic Shine has damaged my brand new truck on two separate occasions. The damage is on the top and the first time I didn’t notice due to the location until about a week later. I contacted them to review their video footage and received a call from their manager. She advised me that they had apparently gotten new camera servers the day before and conveniently, the video from my visit in question was not available. She also promised that it couldn’t have been the carwash that did this damage although there’s nowhere else it could have come from. I gave her the benefit of the doubt and continued to use their service. On Tuesday I went through the wash and checked afterwards to find identical damage on the opposite side. Same spot on the other side, just a mirror image of the first, so clearly their wash mechanisms are not properly calibrated for all new vehicles and applied too much pressure. I spoke to the manager the next morning and she tried sending a photo of my truck with a random shadow noted in a completely different area saying it was already there. This is their supposed video evidence which is one still frame of the entire video they won't provide. The only pre-existing damage was on the opposite side which they caused as well but conveniently couldn't provide video for since their "servers got updated" at the perfect time. I advised her that the photo in fact shows there was no damage where it actually is and she had just marked a random reflection. I also have time stamped video leaving my home 10 minutes prior showing this damage was not there. I took my truck for an estimate and the repair center even knew that the wash must have caused it. They told me it wasn’t uncommon with newer model vehicles to be damaged when the wash isn’t updated correctly to recognize a new model. I can’t speak to all that but I do know Epic Shine continues to try and deny responsibility and leave me with a $1700 bill. Insurance will handle the matter but it’s disappointing that Epic Shine has chosen to do business this way. If only the video of the first damage hadn’t conveniently disappeared, perhaps this would have turned out differently. Be careful using this carwash, especially if you have a new model vehicle.

Alarmtech- Alarm Technologies of Idaho

Great machine scrub that's done in 5 mins., along with the unlimited high power vacuum, cloth towels for drying off water spots and windows. Plus, every once in awhile they'll throw in some disposable dash towelettes. Great wash and their staff are kind and corteouse. You just can't beat it for 8 bucks.

Claudia Lindsey

Purchased a membership for both our truck & car. Friendly workers! Great was, lots of suds and good dryer post wash. We love clean vehicles and Epic Shine Car Wash makes it easy!!