Address: 5 Plain Ave, New Rochelle, NY 10801, USA
Phone: +19142431427
Sunday: 9AM–10PM
Monday: 9AM–10PM
Tuesday: 9AM–10PM
Wednesday: 9AM–10PM
Thursday: 9AM–10PM
Friday: 9AM–10PM
Saturday: 9AM–10PM
Suganya Mathavanur Vethantham
Communication and coordination must be improved. Unable to contact the project coordinator. We are lucky if that person answer the call.
Sean Ray
Would highly recommend Sears Home Improvement for windows. Salesperson David Kenyon was professional and thorough with the in-home consultant and sales process. Windows came in on time and the installation team did a fantastic job and took Covid precautions seriously which we appreciated. Our new windows look great and we couldn’t be happier
Alan Vicioso
The Sears (Transform) home improvement (HVAC) has left me and my wife very satisfied with the completion of the project. Sears Home Improvement was not the only contractor that we received quotes for the job nor were they the least expensive. They were, however, the most thorough in measuring our home's HVAC needs and the most willing to sit down with us and walk us through what they offered including various standard, better, and best options in terms of equipment. They offered us two separate "brands" for the HVAC they serviced with Kenmore being their standard and "elite" models with Carrier being their upper end product. We ended up going with the Carrier unit due to various factors. Our contract with Sears also included a five year maintenance plan which was very enticing. The primary reason for why we are very satisfied (4) instead of extremely satisfied (5) was the time frame for the work to take place. While the contract with Sears indicated that they would be able to install the system (Furnace, Condenser, Coil) in 1-2 weeks, it took 20 days for them to do so. During this time, my home did not have air conditioning in the middle of Summer. The first delay was due to difficulties securing the Furnace for my home. The second was out of their hands, and due to issues with the team that was to install the units. The team that ultimately installed the unit on Sears behalf was excellent. They did a great job, installed everything in one day, answered all the questions that I could come up with, and left the site in better shape than when they found it. Ultimately, while Sears will likely be one of the more expensive options available to a home owner when compared to other contractors, you do get what you pay for. The warranty that Sears provides for their work was head and shoulders better than what any other contractor offered. The Sears technician that walked through our home was thorough in measuring our home and making sure that the system that we purchased was properly sized. I would recommended Sears Home Improvement to family members and friends in the future.
Donna Rowland
I don't even know where to start. Overall the job came out nice, but we waited 5-6 weeks for the lights that went with our vanity and cabinet. If we had known we would have this much of a delay, we could have scheduled our painter to get in before anything was replaced in our the very small bathroom. I am still trying to get warranty documents. The workers worked very hard. The job would have been done in 3 days. I would not recommend.
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Once you provide your contact information in the form on our website, you’ll receive a call from our team to talk with you about your home improvement project and schedule your free in-home consultation.
Yes, the Sears Home Services experts still handle home improvements including HVAC replacement, windows, roofing, siding, bathroom remodeling, kitchen remodeling, flooring and more. Some home improvement types may not available in all areas.
Yes! We're in your neighborhood, even if a Sears store isn't. Our local home improvement experts in your area continue to install heating and air conditioning systems, replacement windows, new vinyl siding, roofs, or renovate the inside of your home with a kitchen or bathroom remodel or new flooring. Call or visit our website today.
Call or click to schedule your in-home consultation. We come to you! No need to leave your home. Whether you need a new or repaired heating or air conditioning system, or it’s time to refresh the exterior of your home with replacement windows, new vinyl siding or a new roof, or to renovate your home's interior with a kitchen remodel or bathroom remodel, call or visit our website today. Home improvements may not be available in all areas.
Sears sells and installs vinyl replacement windows in a variety of styles, including double-hung, casement, sliding, bay and more. Choose among three levels of quality—good, better, best—to find the replacement windows that suit your budget. All Sears home replacement windows are Energy Star® rated.
All work is backed by our Sears warranty and satisfaction guarantee.
Yes. Low monthly payments, instant credit, and financing are available.
No. Get a same-day or next-day visit and receive a free estimate.
We accept the following Credit Cards: Sears Card®, Sears Premier Card®, Sears ChargePlus®, Sears Commercial One®, Sears Gold Mastercard®, Mastercard, VISA, American Express, or Discover.
Yes. You shouldn’t be concerned. Sears is required to meet certain regulatory requirements designed to provide for enough resources to honor Sears’s future warranty obligations.
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