Best Buy

Category: Electronics store in Kennewick, Washington

Address: 6809 W Canal Dr, Kennewick, WA 99336, USA

Phone: +15097370441

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Bob Bitchin

Aug 31, 2022

No one would help me get the laptop I came in to purchase. So I gave my thousand bucks to Amazon instead. Last time I will go into Best buy. The previous three times I have went I have been unable to find help. Really bad way to run a business. Would rare ZERO stars if I could.

gurpreet puri

Aug 22, 2022

Short staff. I waited there for 30 min but they were busy and rude and did not even care about anything. I asked 4 different staff to show me some audio speakers but no one took it seriously and I was treated rudly by 2 different female staff. I had to come back without getting any help. I would never ever go there. We all are having short staff problem but I never respond to my customer in a rude way.

Ricky Lee

Jul 14, 2022

I've been waiting for this one. The last two times that I was there, very bad service. Not very friendly at all. I was the first person there at 10:00 am. Easy item or so I thought. A protective cover for my Samsung Galaxy S10 ➕️. My phone is only 2 years old. No protective covers because my phone is to Old. (NEXT). I bought a I Pad mini for my daughter about 8 years ago for around $500 and had a added Lifetime warranty for $200. They said that they don't have a Lifetime warranty, only 5 year warranty. I would never had paid a extra $200 for a 5 year warranty on a $500 dollar item. Why would I keep the receipt for 8 years if the warranty is no good after 5 years. TOTALLY Disappointed in BEST BUY. Never again will I shop there.

Keith Spring

May 11, 2022

I only use Best Buy when I have no other choice. Today reinforced that sentiment. Plenty of personnel around... But they were all loss prevention and Geek Squad. No blue shirts in sight. I went in looking for something specific. The website said they had it. The shelves looked like a pack of 4 year olds were let loose for an hour. Little was in it's rightful place. I had to track it down in the overflow stock and twist arms for someone to unlock it. The store gets one star for having what I needed. The kids that helped me earned another. The rest sucked.

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Questions & Answers

Do you price match with AMAZON for Apple AirPods Pro

William Hayes | Sep 2, 2021
Thomas Allen | Sep 2, 2021

I believe they do as long as it isnt used

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I want to buy a tv can I and my wife come into the store and pick out what we want or do we need an appointment ?

roy drago | Sep 2, 2021
Luis Laya Delgado | Sep 2, 2021

I think no appointment needed just stay away 6 feet from people and you and others are fine 😊

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Is there student discounts for laptops

Barbara Conrady | Sep 2, 2020
Felix Reyes | Sep 2, 2020

Yes, there are student deals you can find for college students. Check the website for weekly deals.

Do you have or can you contract TV antenna installers?

Les Cole | Sep 3, 2019
John Rangel | Sep 3, 2019

No

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Do you have good used laptops

Shirley Besancon | Sep 3, 2019
Melinda Rivera | Sep 3, 2019

They do sell some that are refurbished. That were returned and they have been squad go threw them to make sure they are ok to sell

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if I want buy a unnameable, is it ok?

chao Luo | Aug 26, 2022
JAM MAC | Aug 26, 2022

I'm guessing that if you describe it in detail that one of the salespersons can help you find that

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how much to unlock samsung

Kolina Bulele | Jul 4, 2022
Jeffery Carroll | Jul 4, 2022

is it a TV or cell phone

Do you repair HP Printers

Cris Eberle | Mar 6, 2022
Adrian Iracheta | Mar 6, 2022

Only if it has the Geeksquad service contract.

Do they install ?

Larry Stickney | Mar 6, 2022
Michael Fryer | Mar 6, 2022

Yes

What are the Covid safety practices like here?

Anonymous | Sep 2, 2022
David Nash classical | Sep 2, 2021

Ask the governor. He changes the rules weekly.

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Can you guys fix an Xbox that Won’t boot up?

Sam Ward | Sep 2, 2021
Michael Landon (Mike) | Sep 2, 2021

I have never heard of them fixing a console although I may be wrong.

How do I apply for their credit card on line?

Judith Beers | Sep 2, 2020
Christina McCloy | Sep 2, 2020

Sign into your best buy account and under your profile you will see a link that will take you to CitiBank to apply.

Looking for a place to get my sensor cleaned Canon T6. Recommendations?

Cole Gilbert | Sep 3, 2019
Jason Jenneke | Sep 3, 2019

Perfectimagecamera.com .. I don't know of anyone doing it locally.

Do they match prices

Linda Brown | Sep 3, 2019
Jason Jenneke | Sep 3, 2019

They have for me before. Bring proof of print or show them with your phone from a reputable retailer webpage.

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Can you return headsets that you haven't used when you threw away foam pkg.

Spencer godfrey | Sep 3, 2019
Todd Watkins | Sep 3, 2019

My understanding is that you only have 15 days from purchase date to return electronics.

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Do you have a Samsung TV no. UN40NU7100FXZA SKU number 6202107 in the Kennewick WA store?

DFA Blaster | Sep 3, 2019
Jason Jenneke | Sep 3, 2019

They would be glad to check inventory for ya, just gotta shoot them a call .:-)

would you know if they have any airpods in stock?

Nataly Almanzar | Sep 3, 2019
C | Sep 3, 2019

Regular stock is gone, there maybe what they refer to as a open box item. Most of the ipods can be shipped to the store on Jan 3 rd. You can order them online and pick it up there.

Can the same headset be used for both ps4 and xbox one gaming systems

Vicki Murphy | Sep 3, 2019
John Roberts | Sep 3, 2019

Yes

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what type of cord plugs into a RJ-45 PLUG ON A HP PLOTTER?

Myrleen Storms | Sep 3, 2019
Jason Jenneke | Sep 3, 2019

Cat 5, Cat 6, Cat 6e.. (short for category 5, 6 or 6e)... has 4 twisted pairs of wires , 8 total. It looks similar to an RJ-11 (4 wire old telephone cord) only wider with 8 connections.. I would guess it's a network connection like Nathan said.

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Do you carry the HP elite book

Ron Rolla | Sep 3, 2018
Charles Reno | Sep 3, 2018

I would check bestbuy.com..

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I bought a cell phone and it is being delivered by UPS so do I have to be here to sign for it?

Debra Rodgers | Sep 3, 2018
e.j. “Pirate 57” johnson | Sep 3, 2018

Yes or you can contact UPS and give them an alternate address.

Do you have the movie ‘car wash’ with George Carlin and Richard Pryor?

Viki Wickstrom | Sep 3, 2018
gerald jerome | Sep 3, 2018

Check the website

Do you have the movie ‘the greatest showman’?

Viki Wickstrom | Sep 3, 2018
Jeff Hoener | Sep 3, 2018

Yes

Do you have DVD movies?

Viki Wickstrom | Sep 3, 2018
patricia braun | Sep 3, 2018

They do carry dvd,blurry and 4k more on there website if you know the name of the movie you can use there site to have it sent from another store to the Kennewick one I've done it before that's blue ray

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Does best buy do phone parts replacements?

Daniel Gulchuk | Sep 3, 2018
David Kaiser | Sep 3, 2018

Go to The Battery Store up the street. They will take care of you.

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Do they have the star

Gus Vargas | Sep 3, 2018
James M | Sep 3, 2018

The movie? Yes

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They have the note 8 and how much it costs

Geronimo Magallon | Sep 3, 2018
mav | Sep 3, 2018

If they have it, it should be on the website, and if you want it from a specific store, you should have the option to pick it up from that store.

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