Address: 167 State St, Newburyport, MA 01950, USA
Phone: +19784656696
Sunday: 5AM–7PM
Monday: 4:30AM–7PM
Tuesday: 4:30AM–7PM
Wednesday: 4:30AM–7PM
Thursday: 4:30AM–7PM
Friday: 4:30AM–7PM
Saturday: 4:30AM–7PM
Renato De Oliveira
I hate giving bad reviews. I always try to be honest and fair. I’m good understanding and helpful. But this location drove me mad today (Saturday 08/27/2022 at 3:30pm) I was enjoying my day with friends, we got into drive-thro, I was really good mood. I was ordering my order and the lady was aggressive, rude, bad mood. Putting us pressure to finish the order. I asked her please don’t be rude, we are 5 ppl, we need time to see the menu and order. She started screaming. I just went to finish my order at the window. She said: you are all set, won’t make anything for you here, get out. Me: I just wanna pay and we are leaving! She was screaming and putting us nervous. I said I will call the police. She said I will do it for you. (Embarrassed) How someone like this lady can work with ppl (guest/clients). I feel really bad, because never in my store. One of my employee will do it. Working with ppl needs: listening, be patience, helping, understanding, calm down, helpful, smiling. I really hope this location has a better training with their employees.
Chad
Every time I go here, the drinks are so sugary, they are undrinkable. The other day, I asked for a medium black ice coffee, with a small shot of mocha. Again, waaaay to sugary. Told the woman that worked there. She then added cream to water it down. So much for my black ice coffee. Will not be returning
Michael Mizzo
The woman that was working the register today was yelling at employees this morning and yesterday at 11am, which slowed service, and they she put cream in my coffee... she should have waited and told Chris to tell her to leave instead of threatening her and announcing and yelling in front of the customers and not doing her job..if I could leave no stars.
Miguelangel Aponte-Rios
Like most Dunkins in the area, service is quick. We usually do (90% of the time) drive thru. Main complaint is the smokers handing out the food. Wow. As if someone was chain smoking inside Dunkin. There should be a policy for smokers to wait to return to the restaurant. Or “refresh” Sorry but the smell is too much.
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Plexiglass in front of counters. Employeez are required to wear gloves and face masks
All depends on where u live ...Honey dew...bagel world.... coffee time...what's brewing...any diner
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