Bristol Elder Services Inc

Ike 2552

The staff that I have dealt with are very nice but nothing seems to go my way. I get promises of things that are going to change to improve my mother's life only to be told a week later that a supervisor says they can't be done. I can't even get a CNA to feed my mother and Bristol elder says it's up to the company. I asked to try another company and was told it can't be done as long as the current company has people available to work. So my mother's needs don't matter. I may be looking into private pay workers very soon.

Mark Dufresne

If you sign up for services with Bristol Elder, you had better know the meaning of PATIENCE. Calls, emails and texts go unanswered for days to weeks. Have you heard the saying "The wheels of progress turn slowly". At Bristol Elder Services this is their motto, creed and belief! There is no sense of urgency on their part. Don't they know they are dealing with the elderly? Some of the elderly don't have THAT much time.

Philip Barletto

This system seems beyond broken. Multiple concerns from family members and non family have been reported. Investigated with zero action taken. We have even asked for advice on how we can help our elder family member, which continues to be only, report it to the elder abuse line. Terrible agency, under funded or very poor policies!

matt mello

They should have their funding withdrawn. In my experience with them they offer to get involved to help and find resources but instead just point out things you should be doing and manipulate what input they receive from you or healthcare providers ( through HIPPA violations mind you since no ROI was ever signed) to try to support their plan. Even though you may know your family member for your entire life, their hour meeting with them means they know better than you. They’ve offered no actual assistance to carry out logistics of plans. You can work 80 hours a week to support your loved ones, and yourself but you should also be performing miracles and being multiple places at once... give me a break