Bournewood Hospital

Category: Psychiatric hospital

Address: 300 South St, Chestnut Hill, MA 02467, USA

Phone: +16174690300

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ryan Tobin

Jul 25, 2022

they discharged me without meds and i was def not in my right mind when they let me out , the doctors never even really spoke to me besides to ask if i was suicidal or homicidal , i crashed my car and almost drove it into a swamp less than 24 hours after leaving ! i then went into another hospital where i was actually treated and was given medication when i was discharged , Bournewood almost killed me by releasing me when they did !!

R C

Jun 20, 2022

Good because of other patients are chill. Terrible because of how we’re treated by staff. Months later i still look back and think of how the NP disregarded my feelings. I was excited to have gone twice until i realized psych hospitals don't care about you. 1st visit I was Diagnosed with BPD but yet they couldn't explain it and said i just do things for attention. 2nd time I was discharged suddenly and they kept half my clothes basically shoved me in the van and said bye bye. Oh and pink chicken for lunch.

Tori Anderson

May 17, 2022

I don't know where all these low reviews are coming from. It has been two years since my visit here. I was in because I was going through deep depression, feeling suicidal, manic episodes and needed to get on meds and seek help. I had been to a hospital that was a really bad experience (shots, padded room, restraining and worse) This place completely changed my life. I have been to 3 other mental hospitals and this one is the best one I have been too. The other hospitalizations were when I was a minor and I came here as an adult. I was on the Kahn unit and everyone was great. I got through years of childhood trauma in just one group. I was in patient for about two weeks. They got me on the meds I needed, got me a counselor and support for when I got out. I am still going to therapy and my life has made a 360. I am so greatful for the experience I had because I wouldn't be the person I am today without them and the help they provided. This place made me able to live a normal life and gave me the ability to maintain everything around me and changed my outlook. If you need help, please find the strength in you to finally seek it out. I wish I had gotten help sooner after this because they made it soooo easy for me and gave me everything I needed. Also the food wasn't bad and the atmosphere was not stressful. Idk why everyone said the groups sucked because I did one with healing the inner child, meditation, coping skills ECT. This is the place you want to go to if you actually care about saving yourself and you have to take it seriously. They can't help you if you don't want it.

Destiny Cuevas

Jul 27, 2021

I had a great experience with the staff. However, I had patients violate my privacy and was also teased by other patients. It’s hard to recover in an environment like this. I decided to leave as soon as I could as I was there involuntarily. The resources were amazing, the only thing that made this a hard experience were the patients. After bringing up my issues they were brought up in community meetings which made me feel heard but the environment didn’t seem to change much. I know the staff only has a certain amount of control over that so it’s not really an issue with Bournewood, maybe the control they have over patients? More surveillance on conversations to make sure others aren’t being teased. Being bullied can be very triggering for some and bring a halt to recovery, self-healing journey for some. I'm grateful for the care I received here. Thank you!

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Questions & Answers

Honestly if you want to get real help don’t go there, i was there for a while and if i’m being completely honest it made made me care less about things and if yu want help to get sober or from any suicidal things this place will not help yu.

Mana Monet | Sep 2, 2021
Tracey Bennett | Sep 2, 2021

Why are the hospital personnel, mostly doctors so DIFFICULT to get in touch? I'm extremely frustrated and disappointed by the care my daughter is getting!

Why no pictures of the rooms with beds?

Maria Garr | Sep 2, 2021
Mark Sun | Sep 2, 2021

If you want me to describe it for you, the rooms are very spacious, the beds are single person beds. No bunk beds, and everyone has their own personal space. Imagine a cabin you would camp in. The rooms at bournewood are similar. As to why there aren't pictures, I'd guess it's because nobody had really thought of doing it.

Any information on adolescents therapy part?

Janet Boudreau | Sep 3, 2019
Brandon Cowan | Sep 3, 2019

Call admissions for information they will be glad to answer any questions...

Can patients make phone calls?

Mike T | Sep 3, 2018
Rick Sousa | Sep 3, 2019

Yes

How can I find out if someone is a patient there

Nicole Mandeville | Sep 2, 2020
Desiree Langellier | May 5, 2022

Does anyone know the phone to reach the patients I am having a hard time with the front desk

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can I visit a patiant any time or do I need an appointment first?

Lori Neronha | Sep 3, 2019
Stephen Vail | Sep 3, 2019

You can visit anytime before 8pm pretty much just one unit has different visit times

Does Bournewood help place into a halfway house

Devin Pierce | Sep 3, 2019
David Breck | Sep 3, 2019

Sorry...??? . You would have to contact Bournewood HP..

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What bus to 300 south st Brookline ma

almacaldwell caldwell | Sep 3, 2019
Mariama Jalloh | Sep 3, 2019

Bus 51

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Can you smoke?

Annie Hunter | Sep 3, 2019
jds killing it | Sep 3, 2019

Yes lots of smoke breaks

Can anyone tell me if the adolescent unit is helpful and how the staff is?

Janet Boudreau | Sep 3, 2019
Janet Boudreau | Sep 3, 2019

Yes ! Having a daughter that has been in and out of cbats..this place was 3rd time for her. She suffers from depression for a long time now..and from what she has shared with me being there for 6 days she came home changed and with a different approach to how to use and utilize coping ideas to help herself in a better way after being there..im not sure she would like to go back any time soon but i do know it was an eye opener for her

Do they have a Chesnut house

Kate Ippolito | Sep 3, 2019
Joseph Butler | Sep 3, 2019

Not at the Brookline location. I'm not sure about Woburn.

Can you have your cell phone on the in patient unit ?

Savage Squad | Sep 3, 2018
Alexandra A. | Sep 3, 2018

Nope. They lock your phone up in phone jail. A real celled phone you could say. Heh?No? Okay..😔

Can patients have visitors?

Mike T | Sep 3, 2018
Jacob Garrison | Sep 3, 2018

Yes

Can I call and reach a patient?

Mike T | Sep 3, 2018
Alexandra A. | Sep 3, 2018

Yes, there are patient phones. Can't remember the #'s, but they're different for each wing. Should note that any patient can answer them btw.

What kind of insurance does bournewood take

Robert Littler | Sep 3, 2018
Alexandra A. | Sep 3, 2018

I think pretty much any basic health insurance will be good. I have Mass health and they accepted that.

Can patiants smoke on the groung

Mr wonderful | Sep 3, 2018
Megan Balcher | Sep 3, 2018

Someone told me the psych unit can but idk. I just know the facility is AWFUL. Like the staff and doctors don't do anything for you.

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