Paraco Gas

Category: Propane supplier

Address: 152 Broad Brook Rd, Broad Brook, CT 06016, USA

Phone: +12033777171

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Kevin Marotto

Feb 9, 2021

My front gate was locked up because of our new puppy trying to break loose. Instead, The Driver backed into driveway, ran that hose an extra 75’ In the snow no less, and filled out tanks. I didn’t get his name but it was much appreciated.👍👍👍

Bunnie Zipp

Dec 28, 2018

We just ordered propane from these thieves. Got 157 gals and was charged $894! That's $5.67 a gal! Husband called around and checked online. Other providers are charging half that. We will pay whatever it costs to get away from this company. WARNING stay away from Paraco gas!

Rob Dog

Nov 16, 2018

Avoid like the plague worst prices for propane around terrible customer service

Linda Chrzanowski

May 7, 2014

Unfortunately, I'm paying for my ignorance in dealing with this company. Paraco bought out a small family-owned company many years ago, and I just kept using them. In 2000 I purchased my propane tank so I wouldn't have to continue to pay a lease fee, but I didn't know you're supposed to get a bill of sale when you purchase a propane tank. This year I decided to call around to see how prices compared, and discovered Paraco charges more than double per gallon over other local companies. When I wanted to get a delivery from one of the lower priced companies, I was told I had to show the bill of sale on the tank. I contacted Paraco to get it, and because they didn't have a record of my payment, they put the burden on me to prove I paid for it (14 years ago). Obviously, I don't have bank or credit card records from that long ago, so I'm out of luck. The high prices alone should be enough for someone not to use this company, but my experience with their failure to give me a bill of sale back in 2000 when I should have gotten it, failure to work with me to at least allow me to re-purchase the tank at a reasonable price, and the ridiculous fee they're charging me to come and take away the tank, all should be evidence to the public to steer clear of this company.

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Questions & Answers

How is propane used in a home?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Propane is a clean and incredibly versatile fuel source most commonly used for heating and powering certain home appliances. Stoves, barbeques, water heaters, clothes dryers, pool heat, spas, lighting and hearths are just some of the many uses for propane. Propane is also a sought-after energy choice to power standby generators.

How can I tell if there’s a propane leak in my home?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Just like with natural gas, a harmless odorant – usually mercaptan - is added by propane companies, giving propane a distinctive “rotten egg” or sulfur-like smell. If you believe there’s a gas leak, immediately evacuate everyone from the house and call your local propane provider or fire department from a neighbor’s phone or from your cell phone OUTSIDE AND CLEAR OF YOUR HOME.

Is propane safe for my family and me?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Yes. Propane is a very safe fuel. If you believe there’s a gas leak, immediately evacuate everyone from the house and call your local propane provider or fire department from a neighbor’s phone or from your cell phone OUTSIDE AND CLEAR OF YOUR HOME. Make sure everyone in your home knows what propane smells like. Your propane provider can help you with this. Get to know it right from the start.

Is propane safe for the environment?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Yes. Propane is nontoxic, doesn’t contaminate aquifers or soil, and is an approved clean alternative fuel listed in the 1990 Clean Air Act.

Can a propane tank be installed somewhere other than my yard?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Yes. Underground storage tanks have specialized features allowing them to be stored beneath the surface somewhere on the consumer’s property. They are a popular option for single-family homes and housing developments and can be buried underground because propane is nontoxic and doesn’t contaminate aquifers or soil.

What size storage tank do I need if propane is my main energy source?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

The best size is determined by usage requirements. Typically, a 500-gallon tank holds enough propane to meet the annual energy needs of an average four-bedroom home. There are 1,000-gallon propane cylinders which may be needed for larger homes with swimming pools, spas and hot tubs.

What is a Safety Survey? Do I need one?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

During a safety survey, your technician will test your propane system for proper operation and safe installation. They will perform a test(s) on your gas line and propane container to ensure they are leak-free. They will also make sure that both the propane container and your appliances meet all National Fire Protection Association (NFPA) guidelines.

Why do I need to have a leak check?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Leak checks are required any time there is an interruption of your gas service - meaning any time the flow of gas in your home is stopped for any reason. NFPA 54 (2017) states, “Immediately after the gas is turned on into a new system or into a system that has been initially restored after an interruption of service, the piping system shall be tested for leakage. If leakage is indicated, the gas supply shall be shut off until the necessary repairs have been made.”

Why isn’t my propane container filled to 100% capacity?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

Propane is delivered and stored in liquid form. Propane liquid expands nearly 17 times more quickly than water over the same temperature increase. As a result, propane containers are filled to about 80 to 85% of their capacity. This allows the propane liquid to expand freely with changes in temperature caused by hot days, cool nights, rain, snow and other factors. Because of these temperature changes, you may see fluctuations in your container gauge - this is normal.

What is a tank monitor and how does it work?

Paraco Gas | Sep 2, 2021
Paraco Gas | Sep 2, 2021

A tank monitor is a cellular receiver that reads the amount of propane in your propane container and sends us a report each day. It is a great solution for customers who aren’t eligible for automatic delivery because they have a “sporadic use” appliance such as a fireplace, pool heater or generator. Contact your local branch for information about an optional monitor service. You do not have to be home for any monitor installation or service.

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