Harvard Vanguard Medical Associates Burlington

M J

They are all about the money. I am self employed pay 2700$ money for health insurance and have a really good plan. I get bills from Attrius after a fairly routine appointment. 900$. I call my insurance and they are stating they are being substantially overcharged and have to pass it on to the policy holder. Quality is not what is was. I can say that since I have been with them for over 35 years.

Brittany Mulcahey

IMPOSSIBLE to get an in-person sick visit. When you call with a concern, the secretary couldn’t care less and wants to turf you to the covid line.

Christina Ismey

The receptionist in the pediatric waiting room is rude. Got to my daughters appointment on time however there was a long line to check in, in the main lobby because their was only one receptionist checking everyone in. So as a result I was 10 minutes late to my daughters appointment. Waited about 15-20 more minutes upstairs in pediatric room, without anyone telling us what is going on. When I ask the receptionist upstairs she says I was 10 minutes late she doesn’t know when my daughter will be seen. I told her what happened downstairs and she tells me “I can only go by what the computer tells me.” No compassion. Very disappointed.

Pat C

My parents started bringing me to Harvard Vanguard as a kid and I continued to go there until I permanently moved out of MA after graduating college. I always had a really good experience here; quick service and kind, compassionate staff. It actually makes me sad to see them have such a low star rating when they are in fact really good! The receptionists were always friendly and cordial. Dr. Swearington was also always wonderful to me, as were the gynecology doctors and nurses when I started seeing them as an adult. I had to have a couple procedures done and always received great support and kindness. I would recommend using these guys as your primary care provider any day!