Tree of Life Counseling, PLLC

Jordi Ezell

I’ve been going here for the past 3 years since Jade is the only BPD therapist I’ve found that works with me and I’ve been seeing her at a different practice for 5 years previous. She is amazing!! And they have been very accommodating with video sessions instead of in person. However TLC’s administration/billing department has caused me issues. I’ve taken in stride when I would email about a payment plans for my appointments they’d agree. Recently my past two appointments after setting up a plan someone in the department would bill me the full amount. It was easily resolved. Now when I emailed about a payment plan for this month there’s a sudden policy change in the past month since my last appointment that I was not made aware of? I think it’s terrible service to introduce a policy change and then when I say so the response is now that you know…

Joi Newcomer

By the end of my first session with Dr. Guess I can say I had never been so optimistic and excited because I felt I had found someone who I connected with and was going to help me. In that one hour, so much was covered. He explained things to me in a way I understood, told me what I could expect and what we would be doing at my appointments. I was a new patient and had requested an appointment with another provider but Dr. Guess happened to have a cancellation and I was asked if I’d like to come in sooner and see him. I am SO glad he happened to have that opening, and I wish I had found him years ago.

Chandelle

DO NOT GO HERE. I'd give negative stars, but I can't. I was fraudulently charged money for every visit. I have insurance and have to pay nothing. They also added over $100 charges for no reason other than to steal it from me and took it out of my bank account without permission. I tried calling them out on it and said I didn't owe them the money and the manger gaslit me into thinking I was wrong. She gave me a complete lie as the explanation as to why I was charged money. I talked to my insurance and Tree of Life Counseling office people are liars and scammers. Do not go here. Communicate with your insurance and trust your gut like I did. Anyone that goes here or has ever gone here needs to check their insurance records and make sure they're not scammed like I was. All I wanted was therapy, but instead I got fraudulently charged, gaslit, and lied to by the office people.

Jeanna Evans

My experience at TLC has been very positive. My therapist Dawn, is absolutely the best! She is professional, compassionate and has always made me feel safe to work through some very difficult issues from my childhood. She has helped me tremendously over the past two years and I’m grateful for the difference she has made in my life.