Capital Chrysler Dodge Jeep Ram of Indian Trail

B Davis

The best car buying experience I’ve ever had. Why? 1. Low pressure highly transparent sales person (Cameron) 2. Inventory quality was top notch 3. Very competitive pricing Wife found a Wrangler she loved which was a tough task in this market. Found out it had been sold. Cameron offered another option; they literally customized (wheels, tires and rails) a Jeep for us same day so she could have what she wanted. These guys know how to get it done. My sales guy even canceled a family event to see us through the process. Kudos to this team for providing such a high quality, customer-focused experience!

Jazmyn Barrino

Overall worst buying experience ever, if I could go back I would have never bought the vehicle due to all the red flags. I was communicating about a vehicle and when I arrived they stated the vehicle had been in a wreck after driving 40 minutes there. Then I was interested in a different vehicle (what I ended up purchasing) and we agreed on a price and he comes back and says that was for the wrong vehicle its actually more. One of the inside mirrors are broken (waiting to be replaced) and also was not aware the vehicle does not come with auto start from outside of the vehicle. Was promised we could add it I just had to pay a little extra and dropped my vehicle off for 4 days and was told I could pick it up just to get it back and it not work and have not heard anything back since. Overall Randy is a great salesman but the company does not check there vehicles and do not clean their vehicles. I even brought my spouse and she purchased a vehicle and we traded in both our old cars as well. I do not recommend.

Dejah Atwater

We recently purchased 2 vehicles from this dealership on Saturday. Let me start my saying Randy has an amazing personality and good customer service. The 2 vehicles that we got were FILTHY. The only thing they did to them was clearly vacuumed. Old good stains in the doors and steering wheel and roof top of car. The cars that are on the lot were clearly not ready to be driven off once purchased. Mirrors were cracked etc. when calling to speak to a manager, they fail to follow up and call back as promised. I’ve purchased vehicles before and this was by far the worst experience. Please follow of with your customers and don’t make us have to keep contacting you for more information. Buying a vehicle should be exciting and stress free. This has not been. If I could return my car I would.

Jose Echevarria

I was sold an used lemon and bad work quality. I bought an used 2015 dodge charger from this dealer. Less than 2 months of buying it there was knocking coming from the engine so the engine needed to be replaced which took a month. There are scratches in the engine bay and broken clips all over. In addition 3 days after picking up the car now the abs and stability control lights come on and when they come on cruise control doesn't work.