Address: 2401 South Blvd, Charlotte, NC 28203, USA
Phone: +19802372965
Sunday: 9AM–5PM
Monday: 7AM–7:30PM
Tuesday: 7AM–7:30PM
Wednesday: 7AM–7:30PM
Thursday: 7AM–7:30PM
Friday: 7AM–7:30PM
Saturday: 7:30AM–7PM
Donald Butler
This location is always great. Rarely has a line and even when there it's not a long wait. Staff is friendly and professional. They check after each other to make sure they get it right. Always send useful coupons but would still go if they didn't.
Michael Henry
Horrible experience. This location admitted to damaging my car while it was in their shop, but then would do nothing for me to fix it. They told me to go get an estimate from a specific shop to talk about getting it fixed and then I brought the estimate to them and they said it was too expensive and they would not pay it. Corporate customer service was little to no help as well through all of this as well.
David Kern
Slow slow slow! It took them 58 minutes for me to get an inspection. There was no line when I drove up. No one updated need or mentioned how long it would take. There was nothing "instant" about the service here. Lots of workers just standing around and talking.
Fyniss Nixon
I waited in a relatively short line for 20 minutes. No employee came to acknowledge me or give a time estimate. They have tandem bays, with both front spaces vacant. I wonder why those empty spaces were not utilized. It appeared to be a poor use of resources. I won't know because no one came to greet us. I've gone here before and had always been met by a friendly staff member.
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Nothing
They can do tire check but not repair or replace if you need.
I'm sorry for your situation. I work at one of the local facilities. I can concur that under North Carolina law, the wipers being torn does result in a failure . However, being that this is a state inspection, it would be in your better interest to contact DMV directly about this. Sorry for your mishap and I hope we can help you get your vehicle passed.
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