Address: 12218 Bradford Green Square, Cary, NC 27519, USA
Phone: +19196503800
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 11AM–4PM
Elizabeth RPH
Customer service is extremely important in this very competitive market. It is so easy to lose a customer, and requires huge effort to gain one. I’m writing to share my experience I had with PostalAnnex@ 12218 Bradford Green Square Cary. I went to this store to send a document via Fedex, and it also required a mailing label. The clerk charged me $41 for two days shipping. The next day I needed to mail similar sized document again, but this time I went to a Fedex store, it only costed me $11. That’s a huge difference. I went back to the PostalAnnex and questioned the big price difference. The same clerk who waited on me the previous day said” this’s a private company, I can change whatever I wanted .” I was speechless. I didn’t mind to pay higher price for excellent service. But with his rude attitude I just left without any reasoning. I paid “tuition”for my experience, but I don’t want others to have the same fate. Needless to say, I’ll never go back there.
Anne Dirilgen
Big open sign but locked with a sign saying coming back at 3:00 and the guy that works there was sitting in his car right in front of the store playing on his phone. He has terrible customer service and I am done with this store.
Morgan
Customer service is terrible at this location. Also I have gone multiple times during business hours and they are closed without explanation. Highly recommend going to the UPS store down the street.
Alex Maldonado
I walked in with a small item to return and a sturdy envelope, and the man behind the counter gave me an incredibly hard time for using my own package instead of buying one. Then he made me read out a very difficult and long shipping address even though I had the address readily available in large text for him to read. He then did not let me approve the address before printing the label and charging me. When I got my receipt I noticed he made an error in the address, and when I told him he crossed it out in sharpie and rewrote it with a bad pen. Was nasty to me the whole time. Terrible service.
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Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.
We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations. PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.
Yes. As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.
There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.
Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage. If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes. All designed to minimize shipping costs while maximizing protection of your valuables.
Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.
Of course, And if we do the packing, your items are covered for both loss and damage.
Almost; the only real exceptions are hazardous materials or items prohibited by law
Yes
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