AAA Boston

Diana Dozier

Great I recieved every thing that I requested without any problems. Very helpful and answered any questions that I had. Great location and easy to get to. Thank U.

Samuel Smith

Beware of the AAA credit card from Bank Of America! Experienced aggressive advertisement because we’ve been AAA members for years and have maybe used the membership twice for dead batteries. They gave us a credit card and said their is no interest for 1 year and an extremely low interest rate for purchases and cash advances after the promotional term. This was almost six months ago when interest rates were lower. Now 4 months in I’m getting hit with interest for purchases plus cash advantages. It’s not at a large number but still these companies need to keep their word. Without us they would have nothing. Seems like they forget that. I thought we could trust the word of a reputable company but I guess you always have to check with a supervisor before accepting any verbal offers. Can you believe they charged us .90 cents on one purchase! Like they really need that right? It’s not about the money its principal. No more truth in advertising from AAA/BANK OF AMERICA

UMI

I haven't had such an excellent customer service experience in ages. Everyone works here are very knowledgeable and helpful. Thank you very much for all you guys help. They are the best team! I would recommend to go there to even renew your drivers license to Real ID, Passport etc. Also International Driver's Permit, you do not need to have a membership and get it done quick right there without an appointment. But make sure to make an appointment online for anything else. One thing, calling local AAA's number never works if you want to talk to someone at the office.... so be aware. Someone wrote bad review but he has no idea who he was talking to to start with. It is not this office's problem it is how the AAA company set up the phone system so it's not them answering the calls. it goest to different brunches or they must have phone service set up to link to that phone customer service only line or some sort. ..I was lucky to go get served at this office and would recommend all my friends to go there to get your stuff done there.

Linda Garmon

Oh, my goodness, this is the best place! Ms. Joanne is a treasure, in particular, but every single person who is in this office is stellar. For one thing, among the co-workers there, you hear a lot of, "Oh, I can do that FOR you," meaning they are all willing to jump in and help team members. There's no "that's-not-my-job-work-ethic." They truly seem to enjoy keeping the line moving and trying to insure no one waits long. They also are willing to go the extra distance. Today, I had a problem that I presented to Ms. Joanne. Initially, we both thought there was no immediate way to solve it, but she made a phone call or two and came up with a solution. Her willing to do a little research into the matter completely changed the trajectory of things for me for the coming months! I cannot recommend this office enough. The vibe is warm and friendly, and they are all oriented to helping customers in the best possible way.