Lowell Community Health Center

Terry Morris

Everything about this clinic has gone down hill, especially the doctors. I'm going to find a new doctor asap and for my husband too. Dr Rao should of helped both of us years ago. Now it might be too late.... he should of been more on top of it, instead of getting more and more patients. 😔 😟 🙁 😥

Lowell Reviewer

1 star only because it is a community center! Customer service is the worst, I was very nice and patient with them but they were talking to me as if I was stupid. Tried to make an appointment and was very adamant about the time I am available and tells me they could accommodate, went in for the appointment and was told I did not have an appointment! If you care about your well being or child’s well being, I do not recommend this place. It seems as staff are not well trained and they are only there for the pay! If you work at a community center and are only there for the pay don’t work at a community center! PLEASE DO BETTER FOR THE COMMUNITY!

Ch3rryLight

Actually terrible service don’t even know how they are still in business. I came for an appointment and waited 2 hours to be let in like always but they put me in a back room and say they’ll be back in 5 minutes. And hour and a half later I walk out and they completely forgot I was in the room, they were eating their lunch. Honestly so disrespectful and the workers act like they do not care for their jobs at all. Definitely don’t recommend going here

C Tee

I only come here for OBGYN, she is great, very helpful and kind, so 2 stars are because of her. After an upsetting and unsettling experience with a pcp, who was incredibly judgmental and lacked severely in interpersonal skills, I refuse to come here for primary care. I have a medical card prescribed by an NP. I have found effective use in 6:1 CBD for sleep and anxiety management after trying otc meds for some time. What I like most is that I am not dependent on it, and don’t become irritable like I did with otc meds, esp if I wanted to skip a few days. I thoroughly explained everything, thought it was all fine until she gave me a call back later after my appointment to convince me out of having one. I wasn’t expecting her call, did not have time for it, but she strongly insisted I hear what she had to say. Thanks for “educating” me on things I was already educated and very aware of. She shammed me and thought she knew what was best FOR ME. Everything I was told meant nothing as someone with no history of substance abuse or chronic health issues. I politely told her to stop wasting our time, but she wouldn’t let up. I interjected and immediately hung up, the most frustrating experience I’ve had with any doctor. Their website’s description emphasizes “kind and nonjudgmental” treatments. Sad they don’t make sure ALL doctors embody that, especially pcps.