Ross Dress for Less

John Yu

I don't really do these reviews but I probably met the rudest staff members in a while. After paying for a pair of shoes, the cashier without saying anything, just places the shoes on the countertop without a plastic bag. I thought she forgot and I asked her for a one. God forgive me if I ever ask her for a second time because as soon as I asked the first time around she started waving her arms around the "empty" bag holder and in a annoyed tone tells me "No, there's no bag here so I can't give it to you." I assumed she wasn't having a good day so I went to another cashier for a bag. In nearly the same tone as the other lady the second cashier frustratingly says "NO there are no plastic bags." I see a rack of larger plastic bags behind her and I ask her for one of those instead to which she flat out exclaims "No, there is a plastic bag shortage", all the while bagging another customer's purchases. The front security guy comes and and says "Do you REALLY need a bag just for that?". The problem here isn't the bag. Its more about why they couldn't tell me about the shortage the first time around without first giving an attitude and talking to me in a condescending way. I like to think there are two sides to most situations but for the life of me I wouldn't know about this one. Unless it's subtle racism for being asian or they just assume customers are psychic because all that happened was that I walked in the store, got the shoes, got in line, greeted the cashier, paid for the shoes, and then the staff got offended bc I asked for a plastic bag without them first saying anything about a shortage.

Long D. Johnson

Got a great pair of sunglasses, 2 pairs of shoes, and 2 shirts for less than the full retail price of the sunglasses alone. Seriously, you cannot beat those prices!

Cathleen Conner

I went to the store today and when I was checking out the lady at the register name Simone was ringing me up. I asked where do I put the basket and she said with an attitude “ where you found it “ I was shocked at the response. Another person rolled there cart by the register area and her and the other lady who was greeting were talking about us very disrespectfully where I could hear them. If you want bad service go there. I will be taking my money somewhere else.

yeeun jeon

Customer service here is the worst. I understand that they get busy and get long lines at the registers, but when it was my turn i put my basket on the counter, the cashier just stared at me and said rudely "you need to take out the stuff yourself" from the basket. She was just mean during the whole process and treated the customers as if they should never bother or talk to her again.