Rangel Medical Center

Elizabeth

If you take medication every month as I do for a certain condition forget it the doctor will take eternity to authorize the refill meanwhile you can die. I'm already on day 4 the pharmacy is waiting on authorization from the doctor to ok my medication.The pharmacy let me know how they sent over a few notices through fax. i also called day in and day out worried about my medication! Meanwhile I am spreading something that is very contagious and uncomfortable but everytime I call the one who picks up the phone sounds clueless??? The girl at the front desk kept saying the doctor already sent the prescription....WELL NO SHYTE!!! WE KNOW THAT! Thats not what I was trying to tell her try and listen before cutting people off then maybe you would have knowledge about whats going on! My first appointment was on Saturday at 11:00am. I had to be there at 10:30 am because I am new patient and have to file paper work. When I got there at 10:30am they told me doctor was running late. Doctor didn't come til like 12:00pm I left out of there at almost 2 pm with three kids under the age of 9. All the honest truth. I would NOT recommend his place! RUN

Mister Klean

Very very slow to be attended. My wife came in today for her regular check up and 2 hours later still hasn't been looked at by the doctor. Ridiculous. Definitely going to change her primary doctor after today.

Brittney Johnston

If you want to be treated like a number and let them take money to do nothing, come here. If you want to wait to see someone 3+ hours after your appointment, come here. But if you want competent service, find someone else in your plan. I had a new patient appointment at 11:00 and didn't even see a doctor until after 230. I had asked for a work release, which I'm a cashier, and was given the run around. Then, the doctor hand wrote a note. When I asked her to fill out the sheet work gave me, She refused to my face and said it wasn't a priority. When I was at work, they wouldn't accept it. I called the office and just asked them to fill it out, and the lady on the phone also told me I wasn't a priority. So I waited and checked in the afternoon. Was told to come in and answer a question. When I got there, the nurse smiled and told me "oh sorry the doctor left right after we called you" Like it was some game. When I went back, I was then told I was not supposed to drive, which made no sense, and made to sign something that said that. When i asked how i was supposed to get home since i live alone and drove myself, I was told it wasn't his problem. As much as i don't want to think this, it seems like if your not Spanish, they don't treat you well. Go some where else.

Dale Wright

If I could give zero stars I would. Called the # on my insurance website for a podiatrist, told the person who answered the phone that I was calling to schedule WITH THE PODIATRIST. Assured it'd be no problem. Show up, and everyone is talking to each other in Spanish, I am getting looked at weirdly because I'm not speaking Spanish. They finally hand me my paperwork and I get triaged. They misspelled my name (even though they had the license) and it took four tries to get it fixed... I then get told to go wait in an employee breakroom and "the doctor should be with me shortly". So I'm standing there in a room that smells like stank ass cigarettes for 15 minutes before some lady finally pulls me into yet another office to talk to me. We chat briefly about why I'm there, and I then get a referral to a podiatrist... I ask about it and get told that they are a primary care. I then get a referral from up front TO THE PODIATRIST WHO I CALLED ORIGINALLY!! Girl up front was like "oh yeah, she hasn't seen patients here in years." I'm now reaching out to my insurance company, because to me this feels very much like a shell game and possible fraudulent billing. Stay away from these shysters... go elsewhere