Sheraton McKinney Hotel

Yulonda Fluker

So I stayed Saturday night to attend a wedding Sunday after noon in McKinney and thought everything was in place on Sunday before the wedding. Unfortunately, that was not the case I had multiple dress wardrobe malfunctions and did not know what to do. I called down to the front desk explained my situation and she politely explained that no one was site to assist and that I should try a tailor. So l google to see if anyone was open and course not they were all closed!! So I calmed my self down and prayed and looked at the guest services number and Delores knew my situation from Dee at the front desk and was able to assist me. I just wanted to give both of those ladies a shout out for assisting me and can truly and honestly say this location has earned my loyalty!!!

Dallas

We paid extra for early check in but the room wasn’t ready when we arrived, causing us to rearrange our plans for the day. The manager didn’t seem to care and didn’t offer any solutions. If you can’t honor early check in, at least call and let us know or pick up the phone when we try to call! Definitely will not stay here again!!

Candice

Positive: Excellent experience! The rooms are very nice and very clean! The whole staff is amazing! And the food from the restaurant is simply amazing ! Negative: Nothing at all.

debra t

A previous stay here was amazing. The only thing I would recommend is that the dirt dust and mold in the lobby and guestroom bathrooms be given a deep cleaning. I attempted to stay at this location last weekend. However, the male front desk clerk who worked overnight on 03/19/2022, insisted on a rate of $199 as the lowest rate for two queens at Military/Govt rate or member rate, but the app showed $122. I was initially disappointed but was able to find a better hotel 5 minutes a way.