Address: 9 Hope Ave, Waltham, MA 02453, USA
Phone: +17817888444
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Lisa Midlan
I find this place very clean and very organized. The front staff for my doctor at this facility were very nice very helpful and very polite. My doctor was very well versed in all my problems ordered the correct test and I got them on the patient portal which is a wonderful help. And I felt like I mattered I think this is a very for doctors. I didn’t have to wait at all. The staff in the lab is very nice and know what they’re doing and it didn’t even hurt. I’m so glad I switched to this place as my new medical doctor. You will never be sorry, even if I had to wait you can’t expect medicine to be like McDonald’s. This is a fantastic place to go for a doctor.
Desi Husky
During all my visits staffed seemed stressed and unable to act professionally, rolling eyes, shrugging shoulders was common. Staff also seems clueless on what they are doing. When asked for a clarification on a bill they use phrases like "I don't know", "That's not my job" a LOT. May be they don't have required tools, expertise and information to help their patients Given for any visit a patient will interact mostly with a staff. Doctors-patient interaction is maybe 10% of the time you spent at the facility. Interactions with staff affects the mental and emotional state of the patient. If you have NO OTHER* option, then consider this facility and prepared to be treated with minimum compassion & empathy. * getting medical attention is often important
Anton Filiptsov
Called them today they told that they are booked for next 3 month, but on "masshealthchoices" says they do accepts new patients. Well, 3 month to see a doctor sounds interesting.
781Florist
I am a regular patient at this office, and while I do agree with some of the reviews as far as the occasional long wait, I am extremely satisfied with the level of care and concern that I receive from my doctor. I had to leave this office for a time due to insurance coverage issues, and the level of attention I received elsewhere was nowhere near that which I receive here. One star deducted for the wait times (sometimes you get called right away only to sit in the exam room for a half an hour!) but four solids for the doctor! I guess it is worth the wait sometimes!
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You can request refills through Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?
You can schedule an appointment by calling our office. You also can schedule routine appointments through Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login? If you're unable to keep your appointment, we require 24 hours' notice. Please call our office to cancel and reschedule.
Our on-site lab hours are from 7 a.m. to 5 p.m., Monday through Friday.
For urgent care outside office hours, you should visit our Urgent Care Center, located at 9 Hope Avenue in Waltham. We also offer a 24-hour physician on-call service. Call our after hours phone number (see website) and press 0 to to be connected to the on-call service. After evaluating your call, the doctor will refer you to the Emergency Department or Urgent Care for evaluation and treatment if necessary. If you are experiencing a life-threatening emergency, go directly to the nearest emergency department.
Our collaborative model of care means your doctor's colleagues are available Monday through Friday for urgent care if your doctor isn't available.
We don't have access to billing records. Please call the phone number listed on your invoice if you have questions about your bill.
You can request a referral by calling our office or through Partners Patient Gateway: https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?
Before your first visit, we request a copy of your medical records from your former provider to make the most of your visit. Please contact your insurance carrier before your appointment with the name of your new doctor to make sure they are an authorized member of your carrier. Please bring all your current medications with you, even over-the-counter medications and supplements. Please arrive 15 minutes before your scheduled appointment. This allows us to: - Collect your vital information - Review your insurance information - Update your medication list
We accept many insurance plans. Please check your specific plan to make sure your insurance carrier contracts with our doctor. You should direct all questions regarding insurance coverage for medical care to your insurance carrier.
We treat both adults and children.
Newton Wellesley hospital, urgent care center is on the 1st floor
We accept many insurance plans. Please check your specific plan to make sure your insurance carrier contracts with our doctor. You should direct all questions regarding insurance coverage for medical care to your insurance carrier.
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