Equinox on the Park Apartments

Category: Apartment building in Garland, Texas

Address: 6200 N Shiloh Rd, Garland, TX 75044, USA

Phone: +16823307067

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5:30PM

Reviews

Aaliyah Robinson

Jun 17, 2022

Love that it’s a dog friendly community. The units are beautiful! And the leasing agent Audra went above and beyond to answer my questions and help me find a unit there. She was very knowledgeable, patient, and helpful. Great first impression

Deme Addisu

Jun 3, 2022

I want to warn you , of this apartments have a lot of water leak . If not every week for sure you will get every other week . And to see your furniture is damaged this way is very sad . I am totally (100%) responsible for this review and can provide evidence if necessary. I have all work order completed resident copy , plus a screenshot from the portal . Hopefully the new management will fix this repeatedly happening issues.

Carolyn Guttormsson

May 3, 2022

This place was recently bought out and the new owners and management are wonderful. Any problem I've had has been swiftly taken care of. For example when I moved in I noticed a few problems such as some of the windows not working well and the dryer making a weird noise- all fixed the next day! And I haven't been here long but already they've given out Easter gifts for the kids, gave out treats and toys for national pet day, I got a birthday card on my door on the first day of my birthday month, and even this morning got an email saying they have something special in the office to give out to any teachers living here. Very sweet! They're also very motivated to fix this place up, and communicate very well to everyone the changes that they're working on- which is very exciting! This place is a bit more expensive than others in the area, but you can actually see that they're using your money to actively improve the community. All the staff in the office are wonderful, and the maintenance guys as well. Everyone is very courteous and polite, and you can tell they actually care about the residents. The people in the community are also pretty great, everyone is very polite with their dogs and we all make an effort to walk around each other and keep our dogs quiet and respectful. Lovely community and great location close to lots of shops and has a gate on the side of the property to get to this park with a great hidden trail by the creek, or you can go under the street and walk to the pond which is beautiful. I also got a unit with an attached garage and yard, and it really feels like a little house. Very quiet community, feels very safe, great parking, nice pools, love the dog park- lots of great amenities! Reading the old reviews I can tell this place had a handful of problems, but this place has surely changed for the better!

Destiny Cockrell

Jan 9, 2022

This place sucked. It definitely had the potential to be better if management was better specifically Maria like the other reviews about her. She’s a difficult person to work with. Got my rental car towed while my personal car was in the shop and she knew this too and didn’t do anything about it. I literally cried in her office and she didn’t care at all. my car ended up being totaled so I had the rental car longer than expected. I was still a paying resident and they still towed my car so that tells you how they treat their residents. She also was very difficult communicating with my new apartment complex claiming I hadn’t had rental history with them when my name was on the lease. I had to call her to actually get her to send the proof to my new complex. She has a horrible attitude, even to my new complex managers she was rude to them. I loved that area and the apartment but that person was horrible to deal with and worsened my experience at the complex. If you do decide to move there I would stay clear from her because she doesn’t have your best interest at heart. I just don’t understand how someone could be so cold and heartless and unnecessarily rude.

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Questions & Answers

Is this all bills paid apartments?

Chrissy Benitez | Nov 5, 2019
joy harris | Nov 6, 2019

No No you play electric and water trash

When moving out of a property, should it take two months to receive your deposit back?

Diversity is Devine | Nov 5, 2018
Pastor Jon | Nov 6, 2018

No... As long as the rental is left in satisfactory condition...your deposit is returned upon or before leaving.

Would you want to assure you or your family were staying in a safe place? If you found out you aren't, what would you do as a consumer? Thoughts...

Diversity is Devine | Nov 5, 2018
Pastor Jon | Nov 6, 2018

I do not know what you are writting about but if you have an issue start with your mgmt team...

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