Service Credit Union

Vince Adnarim

Probably the worst customer service experience I've had in years. I was a member years ago and they were great. I had never been to this branch before until today and the woman was beyond rude. She wanted me to do everything online including becoming a member even though I was at the branch in person. Unfortunate. Because of your rude customer service I will be processing my loan elsewhere. She suggested I go to the Walmart branch down the street because they were too "short staffed" to help me. There was one other customer in this huge bank and roughly 10 employees standing around. Never again.

D BB

Anytime you call them, there’s between 30 to 50 people in line ahead of you. Every single time I called, the person that ended up answering was completely unable to solve my problem. They have constant technical issues, and you will spend hours on the phone with them for one simple problem without any answers.

Davie

First time at this branch. I've been a member with S.C.U for a year. Rude and unacceptable condescending tone from the Drive thru teller. Will not be coming back here. Please stay away.

Melody Adams

It's a very well structured credit union in my onion. I've dealt with the Portsmouth branch for many years and have always appreciated their well educated financial officers. Tellers tend to be pretty basic.