Express Factory Outlet

Category: Outlet store

Address: 385 Southbridge St, Auburn, MA 01501, USA

Phone: +15088323811

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

TipOfTheSpear

May 18, 2022

Walked in with about $1,000 to spend on 2 suits and other accessories for my brother's graduation. There were 5 employees and just me as the only customer in the store. Was there for approximately 15 min. Wasn't greeted once. Wasn't asked if I needed help. Was starred at few times but they just quickly looked away. How these people allowed to work in customer service is beyond me. Im always nice and curtious and look presentable. This was a first for me at express. Went across to Macy's and was immediately greeted by a nice lady with manners. Found everything I needed and a great Carolina Herrera perfume for my mother in law.

Kissairy Green

Aug 11, 2021

My to go store. Love it

Harvey Duffany

Jan 4, 2020

Always a great store.

D-Guzman's

Dec 16, 2018

The clothes are so nice. Everyone was being so curtious and making sure we were being helped.

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Questions & Answers

What sizes does Express Factory Outlet offer?

Express Factory Outlet | Sep 2, 2020
Express Factory Outlet | Sep 2, 2020

Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).

Can online orders be returned to any Express store?

Express Factory Outlet | Sep 2, 2020
Express Factory Outlet | Sep 2, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

What is the return policy at Express Factory Outlet?

Express Factory Outlet | Sep 2, 2020
Express Factory Outlet | Sep 2, 2020

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Express Factory Outlet | Sep 2, 2020
Express Factory Outlet | Sep 2, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

Is Express Auburn hiring?

Express Factory Outlet | Sep 2, 2020
Express Factory Outlet | Sep 2, 2020

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

Why was it downgraded to an outlet?

Elwin Reyes | Sep 3, 2018
morgan kerr | Sep 3, 2018

I don't exactly know. The quality of the clothes are still the same, and still has similar pricing. I recently bought seven shirts and they are all good quality and fairly priced.

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