Cyber Exchange

Danni Rodgers

Repaired my PC. Had "blue screen of death' stop code Bad System Config Info, failing hard drive, reinstalled Win 10. Backed up old files within one day. Reasonable prices. Good communication.

Cecil McLaury

The website claims they are a Dell partner and they are not, this is false advertising. I called asking for a replacement charging adapter for my inspiring, they told me they had the when I got there they tried to fit a variety of junk adapters they claimed were new and were selling for 40.00 to my laptop.

Lissa Moquin

I wish I could give negative stars. I brought my computer down to be fixed yesterday, I received a phone call today saying the problem could be fixed for 180.00. I was at work, so I gave him the go ahead and told the man I would pick it up tonight. I got home with my computer, plugged it in, and the problem wasn't fixed. Now I have a brand new hard drive for my computer, when that wasn't even the problem, so I tried to call, and of course they do not have a working answering machine. Now I need to go back down tomorrow at closing time when I get off from work to drop my computer off again, demand a refund and the problem be fixed. I suspect now I will not have a computer for my weekend off, nor Christmas. ***Update**** I brought my computer down the next day and informed the man in charge that the issue was not only still present, but worse than before. He told us "Sorry the Tech guy isn't here every day, come back tomorrow". So we left the computer there, and we received a phone call the next day saying "There is no problem it runs fine for us, we will not refund your money, come and pick it up when you are able." We will NEVER be returning to this poor excuse of an establishment. $180 ripped off with no work done, hopefully the BBB can help us resolve this as they will not work with their customers.

Faynn Leviathan

Went for Laptop LCD replacement They didn't touch my hard drive or do any unnecessary things with it, like software diagnostics etc. Cost around $200 total including parts and labor. There was a small amount of chipping where they had to get to the screws but otherwise they did a nice job. took about a week too. Also I bought a used laptop case for a really reasonable price.