Tony's Trains Exchange

Category: Model train store

Address: 57 River Rd #1023, Essex Junction, VT 05452, USA

Phone: +18009783472

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Andrew Bauer

Aug 25, 2021

Pre ordered the Via Rail Canadian set from here Christmas of 2019, apparently sometime between then and the shipping date they somehow canceled the order and then didn't bother to tell us until 4 months after it had shipped so now I'm out of a set with no other way to get it since everywhere else is sold out as well. Why should I make a pre order from somewhere if they're just going to cancel it outright and not tell you? My disappointment is immeasurable and my day is ruined as I was really looking forward to getting this set for the past 2 years. Will not be pre ordering from here again.

EriXCorleone

May 31, 2021

I have been ordering from Europe through Tony's Trains Exchange for several years now and I am very satisfied with their very carefully packed shipments and their great customer service. Very friendly and helpful. Affordable prices, good explanation about DCC components and if a product is not on the website, they can almost always order it. Warm regards to the people at Tony's from The Netherlands! Erik.

Planeboy 2520

May 5, 2021

Pre ordered a bunch of products online from them. They have Excellent customer service! Answered all of my questions and when they couldn’t fulfill one of my pre orders they quickly responded and helped me get a new one!

Valerie D

Feb 13, 2020

My husband Bob purchased three engines at the train show in Springfield, Massachusetts. Eric was extremely helpful at the show and spent a lot of time helping him. When he got home we noticed some minor issues with one of the engines. We were heading to Vermont anyway so we stopped in to the store. Everyone at the store was so friendly. Chris and Lou helped us with a Powercab we had bought but did not know how to use...we are new to model railroading. They also fixed the issues with the engine while we were there. We learned so much just being there at the shop. Tony's Trains has the best customer service we have ever seen. We would highly recommend them to everyone!

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Questions & Answers

Do you have train trucks replacement parts for a caboose?

Laurie Pollard | Sep 2, 2021
Troy Simpkins | Sep 2, 2021

Laurie, We need a little more information. We can order parts like this in some cases, but in some cases you might need to contact the manufacturer to get replacement parts. What manufacturer is the caboose from and what scale is it? Also, what railroad name is the caboose? Thanks so much, Troy Simpkins

do you sell electric motors to fit ho steam locos

Peter King | Sep 2, 2021
Tony's Trains Exchange | Sep 2, 2021

Contact North West Short Line, they ca probably help.

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I have a Brutus unit that l bought a while ago,what other unit do I need to make it function ? There was no instructions on the box.

Paul Smith | Sep 3, 2019
Troy Simpkins | Sep 3, 2019

Paul, Thanks for your inquiry. The Brutus is a power supply for DCC, so to get you up and running with it, you would need to add an NCE PB110 and and NCE CS02. Thanks so much, Troy Simpkins

Do you have any ac6000 with smoke and how much and what road names if you do

Loyal Thorpe | Sep 3, 2019
Troy Simpkins | Sep 3, 2019

We do not have them on our website yet (hope to in the next couple of weeks), but we will be carrying the latest run of BLI AC6000 Locos. Our price will be $249.95. These locos are not expected to be delivered by BLI until early February. All road names that are in the upcoming run will be available for pre-orders. http://www.broadway-limited.com/paragon3geac6000withsmoke.aspx Please check back in a couple of weeks and we should have them all listed on our website for pre-orders.

What days are you open and what time

Loyal Thorpe | Sep 3, 2019
Tony's Trains Exchange | Sep 3, 2019

We are open 9 am to 5 pm Monday through Friday!

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