Adirondack Guitar

Karissa Moreland

Preordered a Reverend LH guitar in Aug of 2021 to be delivered in Dec 21/Jan 22 and paid a $200 deposit. I kept getting told that it hasn't shipped yet and it should be coming in a few weeks. I was told that on 3 different occasions over the span of the last year. Any communication has had to be initiated by me through multiple emails, calls or submitted forms on their website. Not a single update has proactively come from them. I'm so frustrated because all this time I've tried to be understanding of the "shipment issues", but honestly I got scammed... I made a last ditch effort to reach out to get my deposit back and have yet to hear anything. Just go somewhere else...

Robert Hughes

Just brought my new Martin D28 home from Adirondack Guitar. This is my second purchase from this shop and both experiences were great. Paul and Jared were amazing to work with and very accommodating on my trade. Thanks again guys!

Texas Mike Bell

My first review is under my name, Michael Bell. This review has to be under my stage-name, Texas Mike Bell, because you can not reply to a rebuttal with the same mailbox with the original review. I am going to address two statements that the manager made in his rebuttal to my one-star review from a few days ago. 1. I have never attempted, through Reverb, to return this guitar. I tried communicating directly to the store, through Reverb-Messaging. So, that is one of the untrue claims made in said rebuttal. The only thing I asked Reverb to get involved with was when the guitar was stuck in 3 different UPS facilities for 6 days in New York. Reverb talked me into giving it a little more time. 2. When it finally arrived, and when I finally found time 12 days later to thoroughly inspect the guitar, I attempted to adjust the truss-rod to address the very slight down-bow of the neck/fingerboard. The truss-rod was already maxed-out. It would not turn. A permanent slight bow. Through Reverb-Messaging from the store, and in the Ad itself, I had been assured that the neck was straight and that the Truss-rod was good, so that is why I did not immediately check the neck and Truss-rod when it came in. I had taken the man's word. It is IMPOSSIBLE that the Truss-rod had any play remaining in it when it left the shop. Even if it was kept in a 100-degree sweltering hot room with UPS for 3 days the truss-rod would not have moved itself. The only good this guitar has left in it, is that it will be a good slide-guitar, which requires higher action, anyway, so a little neck-bow won't make any difference. I am STUCK with it. The very FINAL time I do business with ANY type of business in the state of NY. I have found throughout the years that business owner's and managers in New York are extremely difficult to get concessions out of, even with a very obvious thing like an already maxed-out Truss-rod on a guitar. My final word to the owner or manager, whoever this guy is, is this: If you can live with it, I can live without it.

Faith Moore

Looks underwhelming from the outside - but a great selection, good prices, and super helpful staff. Threw in a guitar strap with the guitar, so excellent.