John Ray & Sons Inc

Mario de Sousa

Having been with John Ray and Sons for at least a couple of decades I’m glad to say I have been pleased with their product and service. The online bill pay is quick and simple and the office staff are very helpful. I appreciate the heads up for deliveries that are made also.

jeff winters

All in all john ray has been a decent propane provider, other than letting me run out in the middle of winter, charging .50 more per gallon than anyone else on last years budget plan, and now a $294 fee to pick up their tanks. Pretty sad a company this size has to nickel and dime residential customers.

Patrick Noonan

One of the most seamless and perfect customer service experiences I've ever had! My two young children and I awoke yesterday (Saturday) morning to no heat; Very kind woman named Pat answered the phone immediately around 7:00am and got the process moving forward. At 8:55am, the technician Kyle S. was at my door and began working on the issue. At 10:30am, the repairs had been made and I had heat again. As a business owner myself, I know how hard it is to find good people and it seems like John Ray & Sons has some great ones. Kudos to Pat and Kyle S. and the rest of the team on a job very well done!! -Patrick Noonan Loudonville, NY

MNichole Sherwood

John Ray and sons is an A+ company serving my elderly mother. They have a trusted long term staff and My mom knows the service people. They have taken time to speak to her on each service call for maintenance. They offer automated budgeted payment plan to spread expenses out throughout the year. And Carolyn in their billing department is outstanding for explaining any questions on billing. Very caring experience.