United States Postal Service

Review89

The worst of the worst, zero scans on pre paid first class outbound packages.

Mr. Parker

Seven months of incompetence. As mentioned by others Jim is rude, from day one, as is Mickey. I made a complaint on Jim. Location lost a priority package sent from postal location, by a postal carrier, to a postal facility and they said they weren't able to deliver it (to this post office during business hours) and then I needed to reschedule it. I rescheduled the delivery and it has never turned up from November 5th. I have informed delivery, and on at least three occasions I have been told that a package has arrived there and the staff said it isn't there. Ostensibly, it had to be there because it was scanned in, but yet they said they didn't have it. I was further told by Dave that packages delivered by UPS or FedEx or any other carrier do not show up in my dashboard on informed delivery. I picked up three packages the other day at least one of which was sent via post office yet did not appear on my dashboard and they could not explain that. But over the weekend suddenly I was getting blasted with messages from informed delivery telling me I was getting this or had that so I know for a fact they are tampering with my account. They will be held accountable, read further. I have dealt with the Postmaster, Rex,who was, at first, understanding because of that issue and then just recently said that it is me, and not the staff. Unfortunately that is not true, and when I was recording his response he let it slip that he might further impede my mail if I didn't stop my attitude, however my attitude is in direct relation to the poor service that I get at this location. Mr. Rex the postmaster maybe losing his pension because I do have a recorded verbal statement stating he would further impede my mail delivery. I have already complained to the OIG and I'm waiting to hear back from the Postmaster General for Vermont. He further states that everybody raves about his staff which, judging by the reviews here, is clearly untrue. Are you reading this Rex? You're a tool and I hope you have a good savings account out of my taxpayer money,because you're about to lose your job. Make sure nobody's taping you next time when you threaten to impede their mail. GROSSLY INCOMPETENT POST OFFICE.

C. Jane Taylor

I am astonished and deeply disappointed that this post office allowed a customer to do business there WITHOUT A MASK thus endangering every single person in the room - customers and postal staff alike. I will not ever use this branch again and will report this blatant disregard for the health and safety of Vermonters.

Buck W

I needed to submit my application for a passport. I drove to Elmwood Ave PO and they said I'd need an appointment. I needed it expedited and didn't have time to waste booking an appointment. Went to this PO and the man who waited on me was very kind and helped with submitting my application. Only took about five minutes, if that. I would definitely recommend this PO if you're trying to get a passport