Always Green

Cassandra Decker

The technicians at this company are top-notch. (Specifically Bill and Andrew.) Reading other reviews, I get the feeling that this company really works to hire competent technicians. In my experience, this really shows. Originally there was quite a bit of confusion in the office as to what I requested, but the office did work to clarify the issue and there have been no problems since. I mostly use Always Green as a preventative for bugs (inside), but they have also assisted me with ant hills/issues. When I acquired the property, there were major issues in the yard with ants. Always Green helped me get the issue under control immediately. I once had small roaches in my shower, and they came out immediately to treat and got it under control asap. I have not had any other issues since thanks to their quality prevention treatment, but I am confident that if I were to have problems then they would work quickly to solve them.

Sam Smith

They are supposed to notify me the day before they arrive as I need to unlock my gate before I leave for work to allow them to access my backyard. Nearly every time, they either don’t notify and show up anyway or tell me they’re coming and never show. One time they even didn’t call, treated the front yard only and left a full price bill! Terrible communication!!!

Jeffrey Hondel

I've had a quarterly pest control subscription for over a year. I've called three times over the last 2 weeks during business hours with no response to schedule a visit. I understand you may not always be available when I call, but I even left voicemails because I expect professionalism and the courtesy of a call back from a company I've been doing business with for over a year. At this point, I'm looking for an answer as to why I've not been called back. Are you still in business? Are you that busy that you can't call back your customers within 2 weeks? Is this considered professional? With so many pest control options out there, is this the level of service you strive for?

Pete Kluck

Great check-up service call by Al just now. Friendly, clear, competent. Great customer service! If I were hiring someone to train my employees to be great customer service reps for my company, I'd love to have Al. (Don't worry, I'm not. :) ) Always thankful for the great service from Always Green -- our lawn is the envy of our neighbors!